24-7 Intouch’s VP of Sales to Co-Chair SOCAP Crisis Management Event

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) August 31, 2011 -- WINNIPEG, Manitoba. August 31, 2011 - 24-7 Intouch’s Vice-President of Sales, Dedicated Solutions, Chris Wallace will be Co-Chairing the SOCAP management panel at the one-day event on Crisis Management hosted by Maple Leaf Foods.

SOCAP International's Canada Community is presenting Crisis Management In Your Company: Prepare, Prevent and Protect hosted by Maple Leaf Foods. The event will take place on Thursday, September 22, 2011 at the ThinkFood! Facility in Mississauga, Ontario. This is an opportunity for members to network with fellow customer relationship experts from across Canada and North America.

“The only way to minimize the impact of a crisis is to be prepared,” says Wallace, “This event will provide insight from top brands and professionals on putting together a crisis strategy, preparing a crisis team, and assembling a group of outside experts and business partners that will support them.”

As a registration bonus, the first 20 people to register will have the opportunity to participate in a special workshop making Pocket Pies with culinary experts at the incredible ThinkFood! Facility, celebrating the Year of the Pie.

For more information and to register please visit SOCAP International's Canada Community Website.

About SOCAP International’s Canada Community
SOCAP’s Canada Community provides educational resources and training with a special emphasis on distinctly Canadian consumer practices. The SOCAP Canada Community is an excellent opportunity for members to network directly with Canada’s top leaders in customer care. Resources for this community will be delivered mostly in English and, when possible, in French.

For SOCAP members who live in Canada or work closely with Canadian consumers, it is absolutely vital to focus on the market trends, customer expectations and diverse demographics that are unique to Canadians.

About 24-7 Intouch

24-7 Intouch is a leading contact center outsourcing company that delivers innovative and value-driven outsourcing solutions via voice, live chat and email, across all industry segments. Using the most advanced technology in the industry and Certified Sales and Customer Service Representatives, the multichannel approach taken by 24-7 Intouch addresses both long and short-term goals to reduce costs, increase incremental revenue and deliver lifetime customer loyalty. The company operates under two service delivery models, Shared and Dedicated, which cater to the specific needs of each client with scalable and customized solutions. The 24-7 Intouch team is aligned to act as brand specialists, representing their client’s brand, culture and employees in each business partnership.

24-7 INtouch     call center     contact center     crisis management     customer service     live chat     maple leaf     SOCAP