5th Loyalty Summit scheduled on 1st & 2nd February 2012 at InterContinental, The Lalit, Mumbai, India.

FOR IMMEDIATE RELEASE
Mumbai, Maharashtra, India, Republic of (Free-Press-Release.com) November 24, 2011 -- Loyalty Summit 2012, will give you the insight and tools to develop ultimate customer strategy and make a valuable impact on your business goals. Listen to experts who will help rejuvenate your loyalty strategy, attract, engage and retain customers, and strengthen your market position in a challenging and competitive economic climate.

Be a part of the only cross-industry event where senior-level executives dedicated to customer loyalty strategy can learn;

- How to identify key drivers and demands of target customers

- How to differentiate customer needs and manage effective marketing campaigns
- How to optimize points programs and incorporate innovative reward incentives
- How to improve returns on business intelligence through effective CRM data investment
- How to monetize social media and new technologies that are driving engagement
- How to maximize the value obtained from cross industry partnerships

Discussion Themes;

- Growth, leadership, transparency and your customer
- CEM – The strategic differentiator
- The ball is in your customer’s court! Managing experiences that matter to your most profitable customers

- “Experience begins at home” – Identifying the 3 key success factors forming the foundation of excellent customer
- Brand-Aid: Inspiring customers to be advocates for your brand
- Challenger Brands: The innovative way to customer engagement
- Tailored to Fit: Customizing & Personalizing your Loyalty Strategy
- Beyond loyalty – Using customer data to take your loyalty strategy to the next level
- Customer Analytics + Business Intelligence = Greater customer loyalty
- Loyalty Program advancement: Structuring effective loyalty marketing efforts
- Coalition programmes – Assessing the growing trend for driving customer engagement and business growth

- Measuring, Monitoring & Managing Social Media

The much awaited 5th Loyalty Awards are scheduled on Day 1 i.e. 1st February, 7:00 pm onwards. In the past 4 editions close to 300 delegates have attended the summit & awards ceremony.

This is the only summit of its kind which happens in India that purely focuses on Customer & Brand Loyalty.
Venue:
InterContinental The LaLiT Mumbai, India
Sahar Airport Road, Mumbai, India 400 059
Tel.: (91-22) 6699 2222
Fax: (91-22) 6699 8888
URL: http://www.thelalit.co

For more details about the summit contact:
Ms. Bhumika Rathod

bhumika@kamikaze.co.in
Ms Aboli Pawar
aboli@kamikaze.co.in

About the Event Producers;
Kamikaze B2B Media is one of the leading new age Marketing service organization based in India.

Our expertise includes activation experimented marketing programs with a focus on Corporate Seminars. We conceptualize and organise high end knowledge and networking conferences which bring to India some of the world’s most renowned experts and strategic thinkers. Our B2B conferences address issues, challenges, opportunities across various Industry verticals such as Banking, IT, Manufacturing, Logistics & Supply Chain, Insurance, Travel & Tourism, CRM etc. Spanning across various functions and targeting all stakeholders of that particular Industry.

brand     customer loyalty     loyalty