Acqueon appoints 3 new partners across Africa, Asia and USA

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) July 15, 2010 --

Princeton, NJ, July 15, 2010: Acqueon Technologies Inc, a pure play software product specialist in the Customer Interaction Management (CIM) domain, announced the appointment of CDW, Servion Global Solutions and Virtual Works as Premier Partners. Headquartered in Princeton, New Jersey, USA, Acqueon has a global customer base in diverse verticals such as banking, BPO, telecom, and travel and an enviable list of partners. With its go to market approach through Business Partners, Acqueon works closely with organizations in MEA, APAC, USA, and Europe to promote its products. Acqueon’s diverse range of Contact Center products and applications is the result of product innovation and relationships with technology giants such as Avaya, Cisco, Microsoft and Dialogic.

Acqueon’s next generation products offer great price/performance advantage for the mid-market by embedding features other providers typically reserve for their enterprise class CIM products. For example, AiQ, the flag-ship product of Acqueon completely bridges the gaps in TDM to IP migration at the same time offering intelligent routing by combining business data with interaction history across channels and sites, with its UQE (Universal Queuing Engine). Acqueon products are designed with industry-standard building blocks that facilitate rapid deployment and ease of maintenance – a truly compelling value proposition.

“Today customers demand interactions that are intelligent and meaningful to them. Acqueon thrives on innovation to harness the potential of emerging technologies to provide business value and exceptional customer satisfaction. Acqueon develops products for the mid-market, catalyzing the early adoption of SIP, Presence Management, and Web services, to enrich customer interactions” says Baskar Subramanian, Chairman, Acqueon Technologies.” As the requirements for exceptional customer care continue to evolve, collaborative development and delivery work with experts such as CDW, Servion and Virtual Works becomes essential.” adds Baskar.

All 3 partners were selected for their broad CIM knowledge, skills to help customers choose the right solutions and exceptional customer service. CDW is a leading provider of technology solutions for business, government and education, and is ranked No. 41 on Forbes’ list of America’s largest private companies. CDW helps customers choose the right technology products and services that fit their unique needs. Servion specializes in Customer Interaction Management (CIM) solutions that help organizations design and deliver superior experience for their customers and handles close to 7 billion interactions annually. Virtual Works is a leading technical integrator and value added distributor of information technology solutions in the African market.
Company Contact:

APAC/MEA
Siddhartha Chatterjee
Director – World Wide Channels
P: +91 44 6108 4849
E: sid@acqueon.com

North America / Europe
Julie Burroughs
Vice President --Sales and Business Development
P: +1 817 605-3297
E: julie.burroughs@acqueon.com