Another Premier MgDelxis Platform - "Benchmarking for Excellence" with Dr Robin Mann

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) March 19, 2010 -- "A 2008 global survey of 500 organizations of all sizes and sectors conducted by the Global Benchmarking Network, revealed that Informal Benchmarking was one of the most popular quality technique used by 69% of organizations. Best Practice Benchmarking, used by 39%, delivered the most benefit with projects achieving returns of over $250,000."

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Another Premier MgDelxis Platform - "Benchmarking for Excellence" with Dr Robin Mann

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Against this benchmark, it is surprising that a large number of organizations in Asia do not practice or are not able to conduct proper benchmarking projects and in turning the results into both financial and strategic operational gains.

Benchmarking focuses on how to improve any given business process by exploiting "best practice" rather than merely measuring the best performance. Being reflected in various Business Excellence award criteria more extensively than any other management concepts, Benchmarking also promotes the emergence and evolution of a "learning culture" throughout the organization, a key to continuous improvement, total quality and competitiveness over the long term.

The Centre for Organisational Excellence Research (COER) proprietary TRADE benchmarking methodology was developed by Dr Mann and adopted by organizations in a number of countries including New Zealand, Taiwan, UAE and the UK. In Singapore, TRADE has been approved by the Civil Service College in partnership with the Singapore Public Service Centre for Organisational Excellence (PSCOE).

Dr Mann will deliver 2 intensive Masterclasses, one in Singapore on 13 & 14 May 2010, and the other in Malaysia on 17 & 18 May 2010. For more information regarding Masterclass, please visit http://www.mgdelxis.com or email platform@mgdelxis.com for the event brochures.



About Dr Robin Mann

Dr Robin Mann received one of the first PhD’s in Total Quality Management worldwide, prior to working as a Process Improvement Manager at Burton's Biscuits in Edinburgh. Robin founded and managed the Food and Drinks Industry Benchmarking and Self-assessment Initiative in the UK involving over 500 organisations. In 1998 Robin moved to New Zealand and established the Centre for Organisational Excellence Research at Massey University.

Robin has assisted over 300 organisations to undertake self-assessments using a variety of business excellence self-assessment tools. Robin is a trained assessor of both the EFQM Excellence Model and the Baldrige Criteria. Robin has written 20 refereed journal papers for leading journals, written over 100 non-refereed papers and reports, written 6 short books, given 100’s of professional presentations and is frequently a keynote presenter (invited to present in 11 countries during 2006).

More information can be found online at http://www.mgdelxis.com

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