AWeber Hits the Bull’s-eye with Customer Service

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) November 3, 2009 -- When one of the customers of America’s premier Communications Company,
AWeber, located in Huntington Valley, Pennsylvania, needed technical assistance with her account she contacted the Help Desk at the company.

Over the phone and in a few short minutes a cheery and knowledgeable agent, Chase, had solved her issues and the satisfied AWeber customer was most pleased.

As a matter of fact, she was sufficiently grateful to send Chase a note of thanks. Chase returned the compliment by mailing a sincere, hand-written note with an AWeber Tee Shirt to the grateful blogger.

A photo of the shirt and a blog post ensued, followed by a message to the customer from Ron Givens, AWeber’s Affiliate Manager and a Tweet on Twitter from him!

Good customer service can seem to be a rare bird in this economic climate. AWeber went above and beyond the call of their duty by showing their human side and actually caring for their customers.

Perhaps if more business owners and managers paid closer attention to their customer service practices, their businesses might prosper and flourish.

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