Capita’s National Conference on Social Housing Regulation - Tuesday 24th January 2012 – Manchester

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) November 29, 2011 -- In his announcement the Housing Minister confirmed that in order to maintain lender’s confidence and protect taxpayers, proactive economic regulation should continue.

From April 2012, consumer and economic regulation functions will be transferred from theTenant Service Authority to the Homes and Communities Agency. Capita’s National Social Housing Regulation Conference is timed to provide crucial guidance to housing providers, local authorities and tenants on adapting to the new regulatory landscape, reinforcing the principles of co-regulation and understanding the new Value for Money (VfM) standards.

Attend this distinctive event to benefit from key strategic and practical sessions on:
• Strengthening in-house scrutiny and performance
• Improving and monitoring service provision at a local level
• Effectively resolving complaints locally
• The new enhanced role of the Housing Ombudsman Service

Speakers include:

- Chair: John Bryant, Policy Leader, National Housing Federation
- Graham Duncan, Deputy Director, Affordable Housing Regulation and Investment Department for Communities and Local Government

- Matthew Bailes, Director of Regulation, Tenant Service Authority
- Paul Bridge, Chief Executive, Homes for Haringey
- Rafael Runco, Deputy Ombudsman, Housing Ombudsman Service
- Mark Washer, Group Finance Director, Affinity Sutton
- Nigel Long, Head of Policy, Tenant Participation Advisory Service

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