Connect DFW Receives Positive Feedback from Customers

FOR IMMEDIATE RELEASE
Dallas/Fort Worth, Texas, United States of America (Free-Press-Release.com) January 2, 2012 --

Given the state of the economy, providing top-notch service is key. Not only does Connect feel it imperative to provide above the expectation service to their clients, but also to their customers. Connect reaches a wide customer base across the Dallas/Ft. Worth area and even surrounding cities. They are known for providing personal customer service, going above and beyond to make sure customers are satisfied. In a recent article posted on forbes.com, the journalist writes about the importance of customer service during a recession. He lists reasons as to why “customer service is the new marketing” as the article is titled. He discusses making top customers feel “special”, making “yourself available” and to be mindful of your “long term reputation”. (www.forbes.com).
Connect makes it a priority to stay connected with their customers. They build relationships with every person they meet and even stay in touch with customers who attend their events throughout the year. A recent testimonial was even sent to Connect’s event coordination department from customer Susan Pitman: “…I'm the mother in a five-member family. When you came here to Garland, I got Rangers coupons, Studio Movie Grill coupons, Putt-Putt coupons, and the restaurant coupon. I just thought you'd get a kick out of hearing how much we've saved so far…

Altogether, we've already saved $220--more than twice what I paid for the coupons--and we haven't even used the free restaurant one yet! Thanks a bunch, and if you'd like, I can keep you updated on our future endeavors!”
Susan is not the first customer to provide such positive feedback. Connect wants to do everything possible to take the client to the customer, and in an economic downturn, help people anyway that they can. They adamantly believe that they will continue to flourish as long as their customer service does too.

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