Cuyahoga County Public Library and Fanggle partner up to offer mobile and SMS interactive communication, changing the way libraries engage with patrons.

FOR IMMEDIATE RELEASE
Irvine, California, United States of America (Free-Press-Release.com) November 17, 2010 -- Since mobile devices are not passive, they provide 2-way communication, bringing libraries to new levels of efficacy. Libraries can send due date, reminder and renewal notices via SMS and/ or mobile smartphone applications, and patrons can respond instantly to renew a book, make a payment or ask a question.

“Fanggle has been an excellent partner. Their innovation and easy to use tools have allowed Cuyahoga County Public Library to offer great flexibility to our customers. Notices via text and the ability to renew library materials by text message offer our customers the ability to interact with their library when and where they find most convenient,” says Rebecca Ranallo, Internet & Media Services Manager for Cuyahoga Library. Cuyahoga Library, in Ohio, covers over 25 branches, serving a population of over 500,000, has sent upwards of hundreds of thousands of notifications using the Fanggle system.
Fanggle’s Libserra suite of patent-pending Web 3.0 mobile and social media based solutions provide a variety of ways to reach and engage patrons, while providing them a number of communication channels to correspond with their library. “The convenience and satisfaction for library patrons is significant, and the potential for automation and cost savings help boost library systems to new levels of efficacy”, says Ed Baryluk, Fanggle’s EVP of Sales. “It’s a win-win for patrons and libraries. That’s the beauty of our Web 3.0 technology.”

Fanggle offers a Web 3.0 Platform that provides the convergence of web, mobile, social media, e-commerce and Internet TV capabilities. In addition to its Libserra suite of mobile and social media based solutions, Fanggle’s SaaS based applications/products include “Spreevo”- Deal of the Day, Qwoosh mobile couponing, DotViral Social Media Applications, Blazerfish QR Code technology, Socomotion Social Media Metrics, AppMobile for the Automotive industry, GoToApp custom smartphone development, and FundJoy for mobile/social fundraising.

For more information, visit www.fanggle.com.