Dixons Retail in phase 1 trial of Accuworks Suite for colleague performance monitoring.

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) January 16, 2012 -- Date: 16th January 2012

London, UK – Dixons Retail, one of Europe’s leading specialist electrical retailers with over 600 stores in the UK alone, is enhancing its colleague performance and compliance capabilities by using Accuworks software to increase the frequency and visibility of colleague performance, highlight talent and spot areas for further colleague development.

1 2

Dixons Retail in phase 1 trial of Accuworks Suite for colleague performance monitoring.

Welcome visit Our WebSite:

http://www.accuworks.com

Dixons is committed to business excellence, both in its dedication to quality of service for customers and internal operations. Dixons Retail will use Accuworks to manage the critical success factors vital to achieve consistently high performance from employees and to add insight into performance related to regulatory compliance factors.

Commenting on the Accuworks Suite, Boyd Glover, Dixons Retail’s Head of Skills training said, “We wanted to find a solution that would give us deeper insight into the incremental performance of our colleagues’ right across the business. Where exemplary performance is being shown it ensures that the colleague will shine and if development needs are found it will feed directly into our training strategy. This software is vital to ensuring that the process for measuring performance can be done quickly, accurately and consistently”.

Boyd continued, “We also have an obligation to guard against non-compliance, whether for financial or health and safety reasons. Accuworks allows us to directly align our colleague’s compliance obligations with resolutions when the behaviour that could lead to a compliance breach is recorded. This will help to reduce the risk of an actual non-compliance event occurring”.

The phase 1 trial will begin in January, with a full implementation planned for spring 2012.

Accuworks Managing Director, Jordan Ambrose commented, “We are delighted that Dixons Retail has chosen Accuworks to provide business performance solutions to monitor their most valuable asset, their people. Dixons have a clear commitment to ensuring that their employees and managers have all the support they need to remain compliant and to continually perform at their best; we are pleased that we can facilitate this”.

About Dixons Retail plc:

Dixons Retail plc is one of Europe’s leading specialist electrical retailing groups. It operates a multi-channel approach to electrical retailing and trades through more than 1,300 retail and online stores, spanning 28 countries and employing nearly 40,000 people. More than 100 million customers shop in-store and online with Dixons Retail plc every year.

Dixons Retail plc’s retail and e-tail brands include PC World, Currys and Dixons.co.uk in the UK and Ireland, Elkjøp in the Nordic countries, UniEuro in Italy, Kotsovolos in Greece and Cyprus, Electro World in central Europe, Greece and Turkey and Pixmania.com across Europe.

Dixons Retail plc offers customers a comprehensive range of after sales services, including our national customer support operation for IT and digital technology, KnowHow, which offers telephone and home-based support services throughout the UK. It also runs a multi-brand business-to-business operation in the UK.

About Accuworks Ltd:

Accuworks is a Governance Risk and Compliance company launched in 2011, which offers performance monitoring applications to help organisations to manage and monitor an employee’s incremental performance against defined critical competence factors for their job role.

Positive and negative records can be maintained and automated workflows manage the resolution process. It also matches employee job roles with the policies, procedures and controls necessary to maintain compliance. When a non-conformance occurs, automated workflows determine a course of action to manage resolution.

More information can be found online at http://www.accuworks.com

Business Performance     compliance software     employee performance     monitoring solutions     Performance Appraisal