E*Pro Technologies Adds ChoiceView to Enterprise Solutions: World-class reseller offers Radish Systems’ visual functionality to enhance contact center, finance and healthcare mobile communications

FOR IMMEDIATE RELEASE
Boulder, Colorado, United States of America (Free-Press-Release.com) November 1, 2011 -- FOR IMMEDIATE RELEASE


E*Pro Technologies Adds ChoiceView
to Enterprise Solutions
World-class reseller offers Radish Systems’ visual functionality
to enhance contact center, finance and healthcare mobile communications

Boulder, Colo. (November 1, 2011) – Radish Systems is pleased to announce that E*Pro Technologies, an international reseller based in New Jersey, is adding ChoiceView to its repertoire of high-performance enterprise solutions. ChoiceView allows callers to see visual information on a mobile device at the same time as talking/texting with a ChoiceView-enabled business agent or voice response system.

“ChoiceView is a unique service offering which will add a lot of business value to customers and their representatives in the field. The solution also offers opportunities for seamless communication with the end clients which helps increase the level of satisfaction, thereby helping customer retention. We also believe that the business and technical capabilities of both our organizations positions us to penetrate new and innovative markets,” says Aras Pillai – VP Client Services of E*Pro Technologies LLC.

“This is a wonderful opportunity for both of our companies to expand with new solutions for the ever-growing mobile market. E*Pro helps businesses improve key functions such as mobile communications. Businesses can have more first-time resolutions, provide better support, and complete more transactions with visually enhanced mobile communications.” according to Theresa Szczurek, CEO of Radish Systems.

About E*Pro

E*Pro is an IT solution provider with the primary focus to discover, create and enhance business value for its customers in Healthcare, Customer Contact Services and Banking industries. Established in 1999 with headquarters in New Jersey, USA and delivery center in Chennai, India, operating offices in Omaha and Singapore, E*Pro offers solutions that deliver sustained competitive advantage through innovation, right technology and high quality. E*Pro’s delivery center is ISO 9001:2008 certified for quality management system. E*Pro’s mission is to provide simple solutions to complex business problems, weaving people, process and technology.

About Radish Systems

Radish Systems, LLC is improving the way businesses communicate with smart mobile device users through its ChoiceView ‘Communications-as-a-Service’ technology platform, available as a general mobile app on the iPhone, iPad, iPod touch and Android devices; software for live and automated agents in enterprise contact centers as well as for individual PC users; and as a Software Developers Kit for inclusion in third-party mobile apps. ChoiceView allows visual information to be shared during a phone call with smart mobile device users and results in faster, more rewarding mobile communications. Use cases include visual response systems, enhanced customer and technical support, and improved information exchange. For more information and a demonstration, visit www.RadishSystems.com.
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Media Contacts:
Ida Halasz
Radish Systems
303-443-2003, 720-440-7560
ida@RadishSystems.com; media@RadishSystems.com

Stephanie Vanderholm
Metzger Associates
svanderholm@metzger.com
303-883-8832

ChoiceView     E Pro     mobile applications     mobile communication     mobile software     mobile technology     Radish Systems     Voice with Visuals