Experienced tech professional assists customers dissatisfied with services from other techs

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) February 1, 2010 -- Contact: John Micciche, Owner
MCS - Micciche Computer Services
888-627-2349
info@mcs2fix.com
http://www.mcs2fix.com


Berlin, NJ, February 1, 2010—John Micciche of Micciche Computer Services has a solid plan for business—he reaches out to customers dissatisfied with previous computer service experiences.

Promising prompt return of e-mail messages and phone calls, Micciche first focused his attention on customers dissatisfied with other IT services after encountering a number of clients unhappy with their previous vendors.

Micciche provides services to local and national clients, often servicing computers remotely. Understanding the frustrations of computer users, Micciche frequently exceeds customer service expectations by operating Monday-Friday 9 a.m. to 6 p.m. with occasional night and weekend service hours to comply with the schedules of both residential and business customers.

“Customer service has always been something I’ve excelled at providing,” Micciche says, “I’m just a person that likes to make people happy, so I have no problem going out of my way to do that.”

In addition to providing convenient hours for small businesses and working professionals, Micciche offers over 12 years’ experience with certifications from Microsoft and Dell. MCS offers 15% off regular service prices to new customers dissatisfied with their present IT service provider’s practices.

MCS provides IT support, software service and repair, hardware and software installation, basic computer training, virus and spyware protection and a Web hosting package for customers requiring a Web site.

Focusing on continued customer service, MCS offers an online backup services starting at $9.95 per month. “About half of all backups fail due to worn hardware and tapes,” Micciche warns, “This provides an additional measure of protection for customers to retain their important records.”

Locally, MCS functions as a new small business and is very much attuned to the technical requirements of small businesses. MCS provides Web design and network setup to local businesses, offering them a more personal, affordable and hassle-free approach.

To learn more, visit MCS on the Web at http://www.mcs2fix.com.

computers     new jersey     south jersey     technology