Got awesome service anywhere lately? Share your love story on Facebook

FOR IMMEDIATE RELEASE
Los Angeles, California, United States of America (Free-Press-Release.com) February 13, 2012 -- This valentines week, you can take the romance far beyond the candle light dinner.
Have you ever gone out to for a cup of coffee, or called your phone network to get your billing issue resolved, and experienced the kind of customer support that makes you jump over the counter and hug the agent? According to Freshdesk, you've just been bitten by "customer love".

Customer service is always a firefighting job. It is easy for service reps to get frustrated, and often the monotony of the job can translate to bad service. Plus add to it the fact that customers are already frustrated with a problem when they reach customer support. But a good service representative can turn the tide over.

Freshdesk, the cloud based customer support software provider, has created a Facebook contest for users to celebrate their customer service super heroes. The app requires customers to upload a picture of the service reps and add a line about why the service they provided was exceptional. The top voted entries get profiled on Freshdesk, and winners get a gift card worth a week of coffee for two.

To learn more about the contest and participate, check out the Facebook application at https://www.facebook.com/freshdesk?sk=app_255558194495800

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