Intelenex Expands Customer Service Offering with Multi-Channel Support Solution

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) April 15, 2010 -- Santa Rosa, California April 15, 2010 - Intelenex is pleased to announce the release of their new multi-channel service and support solution which integrates with the Oracle CRM OnDemand platform and extends its capabilities.
The recently launched, InteleService, seamlessly integrates a customizable, customer-facing service portal with multi-based knowledge, collaboration and communication centers into the Oracle CRM OnDemand product line.

“We are excited about combining Intelenex’s integration technology and cloud-based support model into an affordable and comprehensive service solution.” said Dave Krauthamer, Intelenex CEO. “This solution further expands our service portfolio and increases the functionality available to our customers who wish to enhance the robust capabilities already found within the Oracle CRM OnDemand platform.”

Learn more about the InteleService solution by visiting http://intelenex.com/solutions/inteleservice.asp

About Intelenex

Intelenex is an Information Technology consulting practice and an award winning leader in technology management solutions. We are focused on solving challenges companies face in automating and integrating their entire front to back office business process; from the beginning of a marketing campaign through the life of the customer. Offering business solutions across each layer of the organization - Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Integration, Business Intelligence and more, Intelenex can significantly enhance the competitive advantage of businesses on every level.
The Intelenex management team represents decades of extensive experience in IT and ERP implementations across multiple vendors. Intelenex is a Certified Advantage Oracle Partner and winner of Oracle’s Titan Award for CRM solutions. For more information about Intelenex, please visit www.intelenex.com