itSM Solutions Announces ITIL® eTrainer™ - An Enterprise Class Content Distribution & Management System for Video Based ITIL V3 Training & Certification

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) March 12, 2010 -- A trusted source for accredited online and classroom ITIL certification solutions, itSM Solutions LLC today, announced ITIL® eTrainer™, an enterprise class content distribution & management system for ITIL V3 training & certification.

ITIL® eTrainer™ is the industry's first online training solution that offers enterprise IT personnel cost-effective, on-demand Foundation thru Expert training and certification without ever having to leave their home or office. These cost-effective, online self-paced, video training programs deliver the value of the classroom experience (lectures, courseware, mentoring & exams) without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue. Through its online support group, My ITSM Mentoring Community™, ITIL® eTrainer™ offers further value by providing practical guidance on how to apply that knowledge in a real world environment.

ITIL® eTrainer™ Description

ITIL® eTrainer™ is the first online training solution designed to train and certify IT organizations in the ITIL® without the headaches normally associated with coordinating,delivering, managing and paying for training solutions across an enterprise.

Unlike current solutions on the market, ITIL® eTrainer™ equips training coordinators, department heads and managers operating across multiple departments with the ability to:

• Conserve precious corporate bandwidth by giving students the option to access the training from video servers connected to either the corporate Intranet or the public Internet.
• Plan, track, manage, and report on all student training activities from any location in the world.
• Purchase student licenses utilizing a no-commitment volume discount schedule and flexible payment system (credit card, purchase order etc.), thereby eliminating the
need to establish a master purchase agreement and capital allocation across multiple departments.
• Create and integrate custom video training modules specific to their ITSM program and environment.

In addition, ITIL® eTrainer™ provides students the following per class features:

• Accredited video instructor & student courseware that enables students to certify from Foundation through Expert without ever having to leave their home or office.
• An online mentoring portal that enables students to access ITIL Expert mentors for support mentoring before, during and after the training.
• An exam portal that enables students to take the exams online using a web cam proctor.
• PDU credits that students can apply to maintaining their PMI-PMP status

Training & Certification Programs

ITIL® eTrainer™ provides support for the following 13 ITIL V3 classes and role based value bundles

Individual Classes
- ITIL Foundation or Foundation Bridge - prices begin at $140
- ITIL Lifecycle Classes (SS, SD, ST, SO or CSI) - prices begin at $560
- ITIL Capability Classes (OSA, RCV, SOA, PPO)- prices begin at $750
- ITIL Managing Across the Lifecycle (ITIL Expert Capstone Class)- prices begin at $750
- ITIL Service Manager Bridge (Bridge from ITIL V2 Managers Class)- prices begin at $560

Role-Based Value Bundles
- ITIL Specialist Classes (multiple configurations)- prices begin at $895

- ITIL Practice Manager Value Bundles (multiple configurations) - prices begin at $1,195
- ITIL Expert Lifecycle ( 5 Lifecycle Classes + MAL) - prices begin at S1,995
- ITIL Expert Capability (4 Capability Classes +MAL) - prices begin at $1,995
- ITIL Expert Mixed (5 classes - mixed Lifecycle & Capability + MAL) - prices begin at $1,995

ITIL® eTrainer™ and its corresponding training programs are available immediately. More information and pricing can be obtained by visiting our web site at www.itsmsolutions.com or by contacting itSM Solutions sales at 401-764-0720 or sales@itsmsolutions.com.

About itSM Solutions LLC

Founded in 2002, itSM Solutions™ is a content development company specializing in the development of value based classroom and online training programs that help IT organizations acquire the knowledge and skills to create, integrate and operate ITSM programs. itSM Solutions™ is also the founding member of the ITSM Practitioner Alliance, the industry's first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to create actionable ITSM plans when using ITIL® and other best practice frameworks, methods and standards

More information can be found online at http://www.itsmsolutions.com

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