itSM Solutions Announces ITSM Training Profiler™, a Three Step Program for Mapping Your Current IT Profile to the Domains, Roles and Training Programs of ITIL’s® Service Lifecycle

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) June 15, 2010 -- A trusted source for accredited online and classroom ITSM training solutions, itSM Solutions LLC today, announced today the ITSM Training Profiler™, a three step program for mapping your current IT profile to the domains, roles and training programs of ITIL’s® Service Lifecycle. This easy to use program helps IT organizations get the right training to the right person at the right time by identifying and justifying anticipated ITSM training needs.

“Many IT organizations have been struggling to figure out what ITSM programs to offer their teams beyond the introductory class of Foundation certification” stated Rick Lemieux, a managing Partner at itSM Solutions LLC. “With ITIL's focus on Roles that execute processes, the answer is no farther away than your closest organizational chart” further stated Lemieux.

The ITSM Training Profiler™ provides a simple way to help IT organizations understand how the most common ITSM classes on the market (i.e., ITIL Certification, Project Management, Business Analysis, Problem Management etc.) align with common role structures found in today's IT organizations. The ITSM Training Profiler provides individuals and IT managers with an easy-to-use guide that will connect themselves or the students for whom they are responsible with the classes that will give them the knowledge and skills to perform the ITSM duties they are responsible for.

A pre-recorded webinar on this topic along with sample templates from the ITSM Training Profiler™ can be found at http://www.itsmsolutions.com/FormAWeberLifecycleClassMap.html

The ITSM Training Profiler™ is available immediately. For more information please visit www.itsmsolutions.com or contact sales at 401-764-0720 or sales@itsmsolutions.com.

About itSM Solutions LLC
Founded in 2002, itSM Solutions™ is a content development company specializing in

the development of value based classroom and online training programs that help IT organizations acquire the knowledge and skills to create, integrate and operate ITSM programs. itSM Solutions™ is also the founding member of the Linkedin community The ITSM Practitioner Alliance, the industry’s first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to create actionable ITSM plans when using ITIL®

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