itSM Solutions Announces The ITSM Practitioner Alliance Online Support Community

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) December 11, 2009 -- A trusted source for accredited IT Service Management (ITSM) training and consulting programs, itSM Solutions announced today The ITSM Practitioner Alliance an online community designed to connect IT Practitioners with resources and mentoring for the following ITSM practice areas:

- IT Service Management
- IT Project Management
- IT Problem Management & Decision Support
- IT Technology Management

Online mentoring communities and subgroups include:

•My ITSM Mentoring Community - ITSM Training Guidance

•The ITSM Practitioner Alliance - ITSM Lifecycle Mentoring Community
◦ITSM Service Strategy subgroup
◦ITSM Service Design subgroup
◦ITSM Service Transition subgroup
◦ITSM Service Operation subgroup
◦ITSM Service Improvement subgroup
◦ITSM Maturity Assessment subgroup
◦ITSM Planning & Design subgroup
◦ITSM General Guidance subgroup
◦ITSM Project Management subgroup
◦ITSM Business Analysis subgroup
◦ITSM Problem Management & Decision Support subgroup
◦ITSM Technology Management subgroup

Online resources include:

- Do IT Yourself (DITY) Guides
- Industry Case Studies
- White Papers & Articles
- Books
- Free Online Training Evaluation Programs

To register or get more information about the community please visit http://www.itsmsolutions.com/alliance.asp or contact Rick Lemieux at 401-764-0720 or sales@itsmsolutions.com.

About itSM Solutions LLC
Founded in 2002, itSM Solutions™ is a content development company specializing in

the development of value based classroom and online training programs that help IT organizations acquire the knowledge and skills to create, integrate and operate ITSM programs. itSM Solutions™ is also the founding member of the Linkedin community The ITSM Practitioner Alliance, the industry\'s first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to create actionable ITSM plans when using ITIL® and other best practice frameworks, methods and standards

More information can be found online at http://www.itsmsolutions.com/alliance.asp

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