LOCAL BUSINESSES MARKET REPUTATION TO SUCCEED IN DOWN ECONOMY

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) January 11, 2012 -- Berkeley, CA - Customer Lobby has expanded from being a third-party reviews solution to better meet the needs of local businesses with a full reputation management product for a low monthly fee.

In today’s environment, just having a website is too passive of a strategy to attract and convert prospective customers. Now, local businesses need a full online presence that includes social media, customer reviews and local search pages. More than 90% of consumers conduct online research before selecting a local service business and often prioritize third-party content.

The contract-free service allows businesses to use their good reputations to drive repeat and referral business while also making it easier for prospective customers to find businesses online. Local business owner and long-time Customer Lobby client Dave Schmitt noted that “80% of our customers call us because they read our Customer Lobby reviews.”

The new Customer Lobby service includes:
Guaranteed Reviews: Customer Lobby grows a business’ contact list by soliciting reviews via phone, email, the web and in writing – the only service to offer 4 ways of getting reviews.

Syndication: No advertisements appear on reviews page so focus remains on the business. Review content is also distributed to major search engines and social media sites.

Reminders: Easy to set up automated service reminders help local businesses stay in front of customers and get repeat business.

Referrals: Targeted customers are leveraged to refer business by sharing an online promotion. Unlike deal sites, local businesses receive 100% of the revenue.

“We are delighted to provide a really easy, affordable and manageable product that helps small businesses attract and retain customers” said Ted Paff, Customer Lobby President. A 30-day free trial account with full functionality is available for businesses to try out the service with no obligation.

About Customer Lobby
Customer Lobby was founded in 2008 and is headquartered in Berkeley, California. For more details, please visit http://www.CustomerLobby.com.

Customer Lobby helps local businesses succeed by offering an easy, affordable and automated reputation marketing solution. Thousands of businesses from more than 200 industries use Customer Lobby to connect with customers and prospects. Customer Lobby membership drives referral and repeat business through online reviews, service reminders and shared deals.

customer reviews     local business     referral marketing     reputation marketing