Manchester’s DGOS wins the Oscar of the office supplies world

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) November 16, 2011 -- The BOSS (British Office Supplies and Services) Federation is the authoritative body for the entire UK office products industry, representing all businesses along the manufacturing and distribution chain. The award was collected, in front of his peers, by DGOS MD Darren Carr at a sparkling awards presentation and dinner in London at the Lancaster London Hotel, hosted by celebrity Bobby Davro. Despite this being the ‘Oscars’ of the office products industry, there were certainly no tears during his acceptance – just a well-earned sense of pride.

Darren says: ”Winning the 'Dealer Excellence' award 2011 and being recognised as the UK's best in class within our industry is fantastic for all at DGOS and our clients alike as they know they are with a market leader. The award comes as a result of a tremendous effort by all my team in taking our company to new levels in every area over the past 12 months.

“We have experienced what has to be one of, if not the best, years in DGOS's history. We have broken every previous DGOS sales statistic, including turnover, profit, client retention, winning new business and overall net profitability. These improvements in isolation are great, but in combination are fantastic, and made for a great presentation to the judging panel.

“This year, our hard work has culminated in us picking up two of the best national awards given in our industry; the BOSS award and the IDS League award in July.”

Darren attributes the success to a couple of key areas; a strong team and the establishment of effective, consistent procedures, backed by solid training models. DGOS strive to innovate across the company, from enhancing processes to establishing bespoke software solutions. “Importantly, we have a great supply partner in Spicers to assist us in meeting our goals. They have supported DGOS from day one, helping us to get to where we are today.”

The DGOS of 2011has deliberately become a ‘quicker, slicker’ company, according to Darren: “My focus was to build a fresher and more focused team ready to take on the world. This meant 'cleaning house' and ridding the business of unnecessary, old or inactive areas. The figures from each quarter of our business has been on the rise every since.

“The model is clear and simple – 'give more than our competitors in every area'. We listen to our clients and ensure we deliver what they need to run their businesses. We consistently give our customers this level of service and they respond in kind with loyalty and their hard earned money.”

Of course, success has its price, and DGOS will be expected to keep growing – not that it seems to worry Darren overly. “Looking to the future, we have extremely high expectations and have accordingly set some very ambitious targets for the next five years.

“We want to keep improving our service and product accessibility to our ever-growing client base. We have an aggressive growth plan and are constantly looking to bolster our team with great sales people. Our brand is getting stronger daily and we intend to maximise this now and in the future.”

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