Mobile Device Management - Succeed in your MDM

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) February 15, 2012 -- Managing a variety of mobile devices

In 2011, Dekra decided to replace its entire fleet of mobile devices in response to a market that called for new equipment. The company’s "preventers" (Dekra’s term for inspectors in charge of accident prevention) received either Motorola MC65 PDAs or touch tablets. It was therefore essential that Dekra choose a Mobile Device Management tool that could be used to manage a variety of devices (touch tablets, smartphones, PDAs, rugged terminals, laptops, etc.) and that would support ever-changing operating systems. MediaContact 5.1.2. offers this ability and is compatible with Windows 7.

Bridging the gap between the employee and the company

Dekra’s second goal was to significantly increase the speed of data synchronization between company headquarters and employees in the field. The preventers would use their mobile devices to communicate strategic information to company headquarters, and this information had to be forwarded to the client in less than five minutes. To meet this need, the company chose to move from a GPRS connection to a 3G connection. The implementation of the new version 5.1.2. of MediaContact was thus justified by the fact that the software combines both Mobile Device Management and Mobile Application Management (remote distribution of business applications and real time data synchronization between mobile devices and company headquarters). "By combining mobile device management with instant data synchronization, MediaContact erases the notion of distance between mobile workers and the company," states Yves Clisson, President of Telelogos.

Reduce operating costs

Dekra has established a helpdesk—an in-house technical support team—to assist the preventers in their day-to-day business activities. The new administration console in MediaContact makes it possible to manage the entire mobile fleet as a whole by offering each administrator customized views of the mobile fleet depending on geography, business activity, device type, etc. Thanks to this console, Dekra's helpdesk team can manage all remote devices simultaneously, thus reducing the operating costs of the mobile fleet. According to Mr. Gilles Croizat, a development engineer with Dekra Industrial, "It is easier to manage the fleet of devices thanks to MediaContact’s new console and the granularity of the software application."

30 years of experience

Dekra can already see the benefits of implementing the MediaContact software. In addition to a robust tool for mobile fleet management, MediaContact also offers clear results in terms of the speed and reliability of data transfers. In fact, French software publisher Telelogos draws on 30 years of experience in strategic data management for companies. Dekra’s trust in MediaContact shows, once again, that the tool is able to adapt to the needs expressed by companies, regardless of their size. The MediaContact solution will be completely installed on all device types during the year 2012.

MAM     MDM     MediaContact     mobile device management     pda     Rugged devices     tablet