Mortgage loan Broker Answers for last Minute Rate Change, customer purchasing Oklahoma real estate, Baffled as to Why, but it’s not what you Might Think

FOR IMMEDIATE RELEASE
Oklahoma City, Oklahoma, United States of America (Free-Press-Release.com) September 7, 2010 --

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Mortgage loan Broker Answers for last Minute Rate Change, customer purchasing Oklahoma real estate, Baffled as to Why, but it’s not what you Might Think

A customer scheduled to close on his home mortgage loan was perplexed as to why the rate he secured his house financing at was changed just before he was able to finalize his new home loan. Drew, a soon to be Oklahoma resident was beside himself to find out that the rate he had originally secured was no longer the same as he had anticipated. You see, what transpired was not typical as most would expect. The mortgage interest rate was not adjusted up, it was actually lowered. This was a surprise to Drew because of his past business dealings with people in the sales community, especially not anyone working on a sales commission.

When he asked his broker James Quick of Southwest Funding Oklahoma City, Oklahoma why he lowered the interest rate on his loan James replied, “the best way to get return business is to deliver outstanding service that surpasses the customers’ expectations. When you treat customers as you would your family inevitably word gets around and the extra money you would have made on one deal will actually come back to you 10 fold in the other referrals you receive from doing a good deed. If more businesses would implore this practice their customer loyalty would grow. This is something that was actually taught to me in my time spent in the army in dealing with troops and being a leader. It works a little different but same principle.“
Drew was very appreciative and thanked the Oklahoma mortgage loan broker for treating him like family and said for now on he would be a walking talking billboard for Southwest Funding’s Oklahoma City office and he hoped that by relating this story other people searching for a new home or refinancing and existing one would consider James Quick for their Home financing (405) 209-1619 because this is how good business is done.

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