NEMT again scores high KLAS marks

January 13,2013

For the second year in a row, the Maine-based medical transcription firm NEMT has been awarded high marks with the release of the œ2012 Best in KLAS Awards: Software & Services report Â©.

WOOLWICH, MAINE: For the second year in a row, the Maine-based medical transcription firm NEMT has been awarded high marks with the release of the œ2012 Best in KLAS Awards: Software & Services report Â©.

The report, published by the impartial and prestigious KLAS research group, gives NEMT exceptional scores for 2012.

In its second year included in the research, NEMT received an overall performance score of 92.7 out of 100. NEMT also scored 8.7 out of 9 in the œmoney's worth category.

When asked œwould you buy from this vendor again? 100 percent of NEMT's clients said œyes, according to KLAS Data.

NEMT provided its entire client list to KLAS, which conducts all surveys confidentially.

NEMT (New England Medical Transcription) was listed as a regional company in the early data set. This means that while NEMT serves clients all over the United States, its primary concentration is in New England so the company was not eligible for the Best in KLAS Award.

œJust getting on the KLAS list is an honor but to earn above-90 scores two years in a row is a major accomplishment, said NEMT CEO Linda Sullivan. œOur team has once again proved that a mid-sized company can deliver exceptional client satisfaction.

KLAS is an impartial research firm that collects survey data in the healthcare field. KLAS researchers interview a sample of the clients provided by companies like NEMT, then search for possible additional clients and ask them all how satisfied they are with the service they receive. The surveys are anonymous so vendors do not know how particular clients responded.

The results are then aggregated for publications, such as the current œ2011 Best in KLAS Awards: Software & Services report.

œNEMT doesn't offshore any of our work, said NEMT President Linda Allard, who is directly responsible for the company's operations. œOur team is made up of all-domestic transcriptionists who average more than 15 years of experience.

We start with highly-skilled and experienced MTs and we work hard maintain good morale, which translates into high productivity and client satisfaction.

This strategy has paid off on several fronts. In addition to earning high KLAS scores, NEMT was also named the 2012 Employer of the Year by the Association for Healthcare Documentation Integrity (AHDI).

œWe are all very proud of our team, said Sullivan. œTheir commitment has enabled us to consistently provide fast and accurate medical transcription with guaranteed results.

NEMT provides the industry's most comprehensive money-back guarantee for accuracy and turnaround time. The company's average accuracy rate for 2012 was 99.22% and the average turnaround time rate was 99.83%.

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

About NEMT

NEMT is one of the nation's top providers of medical transcription and clinical documentation services and guarantees its accuracy and turnaround times. The company is a corporate member of AHIMA and AHDI and was named the AHDI Employer of the Year for 2012. NEMT is an entirely US-based company with no offshoring. Contact Tara Courtland at 804-370-4597 or tcourtland@nemtinc.com for more information.

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