Outreach Telecom & Energy Releases IBM Foundations Start and IBM Foundations Start for ShoreTel to Businesses and Agents across America.

FOR IMMEDIATE RELEASE
Egg Harbor Township, New Jersey, United States of America (Free-Press-Release.com) September 3, 2010 -- For Immediate Release: September 3, 2010 12:00 PM

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Outreach Telecom & Energy Releases IBM Foundations Start and IBM Foundations Start for ShoreTel to Businesses and Agents across America.

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http://www.outreachte.com

Outreach Telecom & Energy, an Inc. 5000 member company, of Egg Harbor Township NJ today announced the release of the IBM Foundations product suite to businesses and Agents nationally. IBM Lotus Foundations Start is a small business appliance that provides the essential software businesses need to focus on running the business, not managing computer systems. Email, calendars, office productivity, file management, backup and recovery, network security, remote access, applications, and more, all in a single package at an affordable price. IT can help a business to run more smoothly, but most businesses don’t have the luxury of an IT staff. Lotus Foundations Start is designed with those businesses in mind—it makes IT simple.

"The addition of the IBM Lotus Foundations Start system to our portfolio is a quantum leap in our development as a Business Solutions Master Agent" said Joel Allinson, Vice President of Outreach Telecom and Energy. He added: "This product set, as a standalone IT infrastructure or combined and fully integrated with the ShoreTel Unified Communications system allows businesses from five to five hundred employees spend their time and money managing their business, not their IT infrastructure". "The ability to have a world class IT infrastructure supporting all the application needs of a business, from finance to sales, to operations, to production without the need for IT staff or the expense of typical user office productivity applications is extraordinary. For businesses to have a single source for IBM Lotus Foundations Start IT infrastructure, ShoreTel Unified Communications systems, Telecommunications services, Energy services and other products enhances the value we bring as a Business Solutions Master Agent to our business customers and our Agents across America." Mr. Allinson concluded.

A growing number of small and medium businesses (SMBs) and organizations are finding innovative ways of doing business by building their operations on the new Lotus Foundations appliance, IBM's new "plug-and-play" SMB solution combining software and hardware.

The multiple vendor hardware and software purchases associated with traditional information technology (IT) solutions make it difficult for businesses to ensure they have a fully integrated solution to meet all their needs. The San Miguel School in Camden, New Jersey had acquired technology piecemeal over several years, resulting in an assortment of servers running different, and often incompatible, software. "Now, with Lotus Foundations, we have everything we need to run seamlessly, in one box," says San Miguel president and principal Brother Joseph Juliano. "The system doesn't require any regular attention, which is great since we don't have any IT staff members."

What's not in a solution is as important as what is. With traditional small business solutions, such as those offered by other IT companies, businesses have become accustomed to buying bloated, needlessly complex and extraneous features that are neither wanted nor needed. Many have suffered from system crashes, complex licensing, regular system patches, and the inability to recover lost data. "Business as usual is no longer an option in the current climate. Businesses need solutions that are reliable and easy-to-use. And they only want to pay for the functionality that they need. Lotus Foundations is that solution," said Dennis Kenner of Kenner Consulting, LLC.

As businesses grow, it becomes increasingly difficult to effectively manage and share files. Lost or corrupted data can mean costly down time and lost productivity. SNNCS, a nursing firm providing special needs services, shared those concerns. "We had a bunch of individual workstations and lacked a good method to centrally keep track of and share files. With Lotus Foundations, not only did we gain a reliable computer network to manage our files from a central location - but also a contingency plan with our data backup system," said Kim Harper, Operating Manager at SNNCS. "We can now better control access to patient records and don't have to worry about the usual costs associated with recovering lost information."

IBM Foundations can be purchased from Outreach as a standalone product where applicable or for a fully integrated IT and UC system. ShoreTel for IBM Foundations is a powerful and highly reliable collaboration and unified communications (UC) solution for small and midsize businesses with limited or no in-house IT resources. Fully integrated ShoreTel UC on the IBM Lotus Foundations platform can be installed and configured quickly by Outreach. The system automatically maps the environment around itself, and self-management and self-healing capabilities let organizations stay focused on running the business—all at an affordable price tag.

IBM Foundations Start and the combined ShoreTel for IBM Foundations Start are available for demonstration and quoting by Outreach concurrent with the September 20, 2010 Channel Partners show in Washington DC.
Agents have a huge opportunity to enhance their position with their customers by expanding into this platform set. They receive substantial compensation while being fully supported by Outreach Telecom and Energy.

The IBM Foundations Start and IBM Foundations Start for ShoreTel systems are available September 20, 2010 through Outreach Telecom & Energy. Information may be obtained by calling Joel Allinson at (877) 532-6332 extension 101 or by email at joel.allinson@outreachte.com.

About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.

About Outreach Telecom & Energy, LLC

Outreach Telecom & Energy provides VoIP, voice, data, Internet, and related telecom services, ShoreTel IP-PBX and IBM Foundations systems and deregulated electricity and natural gas to business customers. They provide these services with unmatched integrity, respect, humility and superior service. Outreach measures themselves successful in fulfilling their mission when their customers and agents are so pleased with the service they have provided that customer and agents feel compelled to recommend them to their business associates. In this way, through the example of their Christian business practice of existing to serve, not be served, they bring the “Good News – Delivered” to their customers, employees, vendors and associates.
Outreach Telecom and Energy, LLC - “Good News – Delivered”

About IBM Foundations Start: http://www-01.ibm.com/software/lotus/foundations/

For additional information:
Pete Keane
President
Outreach Telecom & Energy LLC
3153 Fire Rd
Suite 2A
Egg Harbor Twp., NJ 08234
(877) 532-6332
www.outreachte.com
Twitter: @OutreachT_E
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More information can be found online at http://www.outreachte.com

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