Outreach Telecom & Energy Releases ShoreTel Managed Solution Nationally to Businesses and Agents

FOR IMMEDIATE RELEASE
Egg Harbor Township, New Jersey, United States of America (Free-Press-Release.com) September 3, 2010 -- For Immediate Release: Friday September 3, 2010 10:00 AM ET

Outreach Telecom & Energy of Egg Harbor Township New Jersey, an Inc. 5000 member company, has announced the release of ShoreTel Managed Solutions as an available business productivity tool for their customers nationally.

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Outreach Telecom & Energy Releases ShoreTel Managed Solution Nationally to Businesses and Agents

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http://www.outreachte.com

ShoreTel Managed Solution is a new model for delivering communications to customers on a “pay for usage” model. Customers pay a monthly fee for the usage of ShoreTel hardware and software licenses to provide key communications deliverables. The hardware and software will be located in the customer’s premises and hosted on their network and managed by ShoreTel or Outreach Telecom & Energy, an authorized ShoreTel partner.

ShoreTel Managed Solution (“STMS”) consists of a core IP Telephony Unified Communication platform that can be enhanced with more advanced solutions according to the customer needs.

"We are truly excited to be one of the first ShoreTel dealers to release the ShoreTel Managed Solution" said Pete Keane, President of Outreach. He continued: "No longer will companies have to incurr huge capital expenses to acquire a premise based Unified Communications IP phone system. By releasing this to our customers businesses can obtain the industry leading premise based ShoreTel Unified Communications system and simply pay by the number of users. Over the lifespan of the installation the Total Cost of Utilization will be substantially less for a business than purchasing a system and maintaining it themselves. At a time when businesses are strained and credit is not readily available, the ShoreTel Managed Solution enables huge productivity improvements for businesses and does so without the need for the business to borrow money to make a capital purchase."

The system is acquired through Outreach in an agreement made directly between the customer and ShoreTel on a two year subscription. The subscription includes all post installation services including management of the hardware, such as phones, switches and software, customer move, add, change deletes and other day to day maintenance, onsite repair and other support. Thre are no hidden charges. Initial installation costs are paid with the order. After that the customer pays a per extension based price. The industry calls this a "per seat" charge. Under this model a company can acquire the world class ShoreTel Unified Communications system that previously could have cost tens or hundreds of thousands of dollars upfront or on a lease, for a simple monthly fixed fee. If the business grows they just add additional "seats". If the business shrinks, the simply remove "seats". This flexibility is unmatched by any other premise based UC system. The per seat cost methodology is widely used in Hosted VoIP systems. The difference here is that with ShoreTel Managed Solution the system is installed on site at the customers premise. Customers are not limited to a set of features designed for a generic customer, as may be the case with a Hosted VoIP system. With ShoreTel Managed Solution the system is fully customized by ShoreTel to the customers specific needs and circumstances. This results in more features, better functionality and a lower Total Cost of Utilization (TCU) than is available in any other system. The system scales from twenty to twenty thousand users across the enterprise.

Agents, VARs and other technology dealers wanting to bring this solution to their customers may do so through Outreach's national distribution program: " The Cap & Trade Agent Program." These companies sell the system and receive upfront and residual compensation. As long as the customer remains a customer of ShoreTel and pays their bill, Outreach and their Agents will be paid as well. As a result over the lifespan of the installation, anticipated to be five years or more, the Agent receives many times the compensation they would receive in a typical system sale.

The ShoreTel Managed Solutions is available now through Outreach Telecom & Energy. Information may be obtained by calling Joel Allinson at (877) 532-6332 extension 101 or by email at joel.allinson@outreachte.com.

About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.

About Outreach Telecom & Energy, LLC

Outreach Telecom & Energy provides VoIP, voice, data, Internet, and related telecom services, Shoretel IP-PBX and IBM Foundations systems and deregulated electricity and natural gas to business customers. They provide these services with unmatched integrity, respect, humility and superior service. Outreach measures themselves successful in fulfilling their mission when their customers and agents are so pleased with the service they have provided that customer and agents feel compelled to recommend them to their business associates. In this way, through the example of their Christian business practice of existing to serve, not be served, they bring the “Good News – Delivered” to their customers, employees, vendors and associates.

Outreach Telecom and Energy, LLC
“Good News – Delivered”

For additional information:
Pete Keane
President
Outreach Telecom & Energy LLC
3153 Fire Rd
Suite 2A
Egg Harbor Twp., NJ 08234
(877) 532-6332
www.outreachte.com
Twitter: @OutreachT_E
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More information can be found online at http://www.outreachte.com

outreach telecom energy     shoretel managed solution     shoretel uc system  outreach telecom     Shoretel     Unified Communications     voip