PATIENT SATISFACTION AT KING EDWARD VII’S HOSPITAL SISTER AGNES CONTINUES UPWARDS TREND

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) December 2, 2011 -- From the period of April to June this year the overall level of satisfaction was up to 96.2%, an improvement on the figure of 95.6% from the previous quarter.

The Physiotherapy department at the Hospital continues to deliver an outstanding service to patients, with a marginal improvement from 99% to 99.4%.

Patients rated the friendliness of the nursing staff 100%, ensuring that King Edward VII’s Hospital is welcoming and reassuring for people to receive treatment.

John Lofthouse, Chief Executive at King Edward VII’s Hospital comments: “I’m delighted that King Edward VII’s Hospital continues to exceed patient expectations, we strive for perfection in all that we do and it is very gratifying to know that our patients believe we are achieving this and are very happy with the service we give them.”


ENDS
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Notes to Editors:

King Edward VII’s Hospital Sister Agnes is an independent, acute private Hospital located in Marylebone, central London. The Hospital delivers the highest standards of private medical care in London, supported by outstanding nurses, first class staff and hand-picked consultants, all of whom are recognised leaders in their fields. In our most recent Patient Satisfaction Survey, the Hospital received 95.7% for overall satisfaction. Full details of the survey can be found at www.kingedwardvii.co.uk/patient_survey.cfm

King Edward VII's Hospital for Officers was established in 1899 by two sisters, Agnes and Fanny Keyser, who turned their home at 17 Grosvenor Crescent into a hospital for sick and wounded Officers, returning from the Boer War. King Edward VII became the Hospital's first patron.

In 2000 the Hospital changed its title to King Edward VII's Hospital Sister Agnes and more recently, in accordance with its charitable aim, the financial benefits to which Officer patients
had been entitled, were unconditionally extended to all ranks of ex-Service personnel.

Subsidies and grants are available to all ranks of Service and ex-Service personnel, their spouses, ex-spouse, widows and widowers.

Website: http://www.kingedwardvii.co.uk/

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