Philippines Call Centers Expanding Services

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) February 11, 2010 -- Philippines based call center NLIT Teleservices announced that it is reaching out to small businesses and mid-sized companies in the US, England, and Australia to generate business and expand their call center. In January, NLIT announced that they will be hiring telemarketers in response to increasing demand for outbound telemarketing services.

According to the Contact Center Association of the Philippines, call center revenue in the Philippines grew at a rate of about 15% in 2009. While this was the lowest rate since the industry's began to take off 10 years ago, insiders are expecting growth to climb to about 20% in 2010.

NLIT believes that this growth estimate is reachable, and that the Philippines will take market share from both the US and India. "The Philippines offers unique advantages to foreign companies looking to outsource call center services", said BPO blogger Dan Granbury. "No other country can provide such high quality telemarketing and voice related services as the Philippines".

NLIT has executed several large scale outbound and inbound telemarketing campaigns and has become a leading call center for voice services in the Visayas. Beyond telemarketing, NLIT has expertise in customer service, appointment setting, lead generation, and data entry.

More information can be found online at http://www.nextlevelitservices.com

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