Project Expert Posts New Article — “10 Lessons for Building the Web as a Sales Channel Leveraging Existing Processes”

FOR IMMEDIATE RELEASE
Wellesley, Massachusetts, United States of America (Free-Press-Release.com) December 19, 2011 -- This article evaluates how a major healthcare industry supplier implemented Web Channel for SAP CRM. Take a look how it integrated SAP CRM with its preexisting order-to-cash system and product catalogs. SAP Web Channel is a module of SAP CRM that allows for online marketing, sales, service, and Web traffic analysis. It is available in versions for SAP CRM and SAP ERP.

As web has become an increasing driver of sales and growth, 10 key considerations have arisen for e-commerce implementations. In addition, view examples from this particular project. Bob Croce, product director of SAPexperts comments, “This article is will greatly aid in your in your implementation of SAP CRM Web Channel with tips and considerations to keep in mind when making key decisions.”

The article is written by Kunal Verma, PMP, Global Business Applications Manager.
The article abstract is located at: http://www.projectexpertonline.com/article.cfm?id=6155

About the Author:

Kunal Verma, PMP, is global business applications manager with a major medical devices manufacturer. He is responsible for CRM, customer service, and e-commerce applications. He has more than 11 years of consulting and leadership experience in the CRM and ERP spaces, with companies including IBM, SAP, and Infosys. Kunal has been involved in several consulting, roadmap definition, business process transformation, pre-sales, project management, and implementation projects, mainly on SAP products. He has worked extensively on SAP implementations for the healthcare, hi-tech, CPG, and automotive industries.

About SAPexperts:
SAPexperts consist of nine online knowledgebases produced by WIS Publishing – the leading independent provider of publications and educational events focused on SAP technology. The nine SAPexperts knowledgbases consist of Financials Expert, BI Expert, SCM Expert, HR Expert, CRM Expert, GRC Expert, Solution Manager Expert, Project Expert, as well as SAP Professional Journal. Access to the SAPexperts knowledgebases is obtained on an annual subscription basis. More information can be found at www.sapexperts.com.

About WIS Publishing:

WIS Publishing is the premier independent provider of SAP training materials, with more than 250,000 customers in 61 countries. WIS Publishing is the publisher of SAPinsider, insiderPROFILES, and the SAPexperts publications, and is the producer of the SAPinsider conferences and the Insider Learning Network. For more information, visit http://www.insiderlearningnetwork.com.

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