San Francisco HVAC Company Ortiz Heating & Air Conditioning Educates Customers Through Their Website

FOR IMMEDIATE RELEASE
San Francisco Bay Area, California, United States of America (Free-Press-Release.com) November 30, 2011 --

Ortiz Heating & Air Conditioning, a local San Francisco Bay Area HVAC expert, is using their website as an education portal for their prospective and existing customers. The company, which has been serving the San Francisco Bay Area for over 10 years, boasts some of the best customer service in the HVAC industry. Much of their stellar reputation comes from this attention to customer service. A diamond certified company with a 99.9% loyalty rate, Ortiz Heating & Air Conditioning, offers every customer a 100% uncompromising customer satisfaction guarantee. Taking their customer satisfaction to a different level, they have recently launched a customer education campaign via their website.

“Maintaining a blog was a no-brainer for us. We know that customers enjoy that personal touch with companies they interact with. For us, though, it’s not just about posting fun pictures and random updates throughout the day. Instead, we try to focus our blog on educational topics. There’s a lot of skepticism within the HVAC service industry because so many people have been scammed by fly-by-night companies. We hope that by educating our customers, we’ll provide them with enough of a knowledge-base to allow them to make educated decisions about maintaining, servicing, and installing any and all HVAC equipment”, said Alex Ortiz, President and Owner.

The blog offers all visitors to their website helpful tips and educational snippets that touch on all areas of the heating and air conditioning industry. At any given moment you can find tips on lowering your energy bills or advice on gaining federal grants to install energy-efficient HVAC equipment. In the same vein of personalizing customer satisfaction and promoting interactivity, Ortiz Heating and Air Conditioning also promotes educational pieces via articles posted through their Facebook page.

“People research everything before they make a purchase. That’s the beauty and the downfall of the Internet. Rather than focus on the negative, we want to help our customers find the information they’re actively seeking. Hopefully they’ll feel like we’re a trustworthy company that stands by the level of service we claim to offer. We understand that HVAC is foreign to most people, and you don’t have a lot of time to become an expert. Surfing the Internet can be frustrating, especially since there is not much HVAC content found online for the consumer. Instead, you find mainly industry journals that don’t really apply to what you’re seeking. Our blog will change that”, said Alex.

To find out more information, call Ortiz Heating and Air Conditioning at 650-758-4900 or you can access their blog at http://www.OrtizHeatingAC.com/blog.

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