ShoreTel names IntelesysOne number one worldwide in customer service

FOR IMMEDIATE RELEASE
ANYWHERE , California, United States of America (Free-Press-Release.com) August 31, 2010 --

Leading Global IP telephony provider ShoreTel communications awarded southern California based IntelesysOne their number one customer satisfaction award for their fiscal year 2010. ShoreTel uses a third party agency to audit all of their clients' installations, asking them to rank their provider via 44 questions ranked on a scale of 1-4. "Getting 100% on one deal is hard enough" declared Don Girskis, Senior VP of Worldwide sales at ShoreTel. "Getting 100% for every installation in an entire year is next to impossible!" IntelesysOne CEO Rick Balzer credits their success with a companywide focus on customer satisfaction. "In todays challenging economy, companies need to partner with vendors who are serious about their business and equipped to deliver what they promise" Mr. Balzer said, adding "Excellent customer service is by far our best differentiator from our competition." IntelesysOne has been an authorized ShoreTel Orange partner for 7 years. IntelesysOne's number one rank is based on a global network of 800 dealers.

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