Southern California Real Estate Agents Receive Platinum Service Recognition

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) March 2, 2010 -- Fran Vernon and Rowena Emmett of Dilbeck Realtors GMAC in La Cañada Flintridge, CA have repeated the previous year’s achievement of being granted the highest level of service achievement in the real estate industry, Quality Service Certified® Platinum. The award is in recognition of earning 100% client service satisfaction in 2009 as measured by Leading Research Corporation (LRC).

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Southern California Real Estate Agents Receive Platinum Service Recognition

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http://www.franandrowena.com

A Quality Service Certified (QSC) award status is the only recognition in the real estate industry based on independently validated customer satisfaction survey results. After the conclusion of real estate transactions, clients of QSC agents receive a survey, asking them to rate the agent on various aspects of the service process. The surveys are administered and the results are received and compiled by LRC.

Client feedback from the surveys becomes part of the agent’s credentials. An overall satisfaction rating is displayed on a consumer website (www.QualityService.org) where sellers and buyers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction.

“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” says Larry D. Romito, President and CEO of QSC. He adds, “Consumers have greater confidence in service reliability, results and satisfaction with a Quality Service Certified real estate professional because they know that the agent’s service record has been validated by an independent third party. 100% service satisfaction record like Fran and Rowena have achieved is just awesome.”

Continually earning top honors at Dilbeck Realtors, Fran and Rowena emphasize the importance of this independently administered client survey. "Our clients are asked to rate us on many facets of their real estate transaction. Honest feedback helps us to improve their experience and help consumers understand the real estate process," explain Fran and Rowena. "We are constantly striving to increase our level of service to benefit our clients."

To experience this level of customer service in real estate, please contact Fran and Rowena:

Fran and Rowena
Dilbeck Realtors GMAC
1030 Foothill Boulevard
La Canada Flintridge, California 91011
Telephone: (818) 952-0077
Email: info (at) franandrowena.com
Website: www.FranandRowena.com

California DRE license #00913659 and #00966791

More information can be found online at http://www.franandrowena.com

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