WNS Partners with SEEinfobiz for Customized e-Fulfillment-Based Order-to-Cash Solutions; Strengthens F&A Services Offerings

FOR IMMEDIATE RELEASE
Mumbai, Maharashtra, India, Republic of (Free-Press-Release.com) January 5, 2012 -- MUMBAI, India--(BUSINESS WIRE)--Dec. 16, 2011-- WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Outsourcing (BPO) services, today announced its partnership with SEEinfobiz, a global software technology consulting and outsourcing services firm, to further strengthen its capabilities in customized e-fulfillment-based Order-to-Cash (O2C) solutions.

This partnership will enable WNS to provide multi-lingual and multi-format, e-fulfillment-based F&A solutions to its clients globally, spread across various industry verticals. The web-based service will allow WNS to create a highly scalable and platform-independent solution, which will favorably position WNS in the O2C space. The key differentiators of this solution include automatic statement delivery, customized messaging on statements, email campaign management, online statement analysis, multilingual statements, web-based user interface for all functions, social media integration, one-to-one marketing.

“We are delighted to have established this partnership with SEEinfobiz. The e-fulfillment-based solution will ensure a much more accurate, and seamless delivery of O2C solutions to our clients and end-customers; it will also help WNS to deliver at a higher level of the value chain, by driving operational excellence and enhance our F&A capabilities,” said Keshav R. Murugesh, Group CEO, WNS. “With this partnership, we intend to create a dynamic end-to-end web-based F&A solution to enrich the customer experience, and broaden our service offerings to both existing and prospective customers,” he added.

“We are pleased to partner with WNS. Our best-in-the-industry technology solutions and consulting-led outsourcing services will provide tremendous value to WNS’s customers globally. We see this partnership as a long-term symbiotic relationship, enhancing the growth of both WNS and SEEinfobiz,” said Nisha Sidhwani, CEO, SEEinfobiz.

SEEinfobiz will provide WNS with technology-led consulting and software solutions to help manage end-to-end customer communication, and a web-based real-time self-service module, that will enable customers to access information though the Web, WAP, kiosks and mobile or hand-held devices.

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Finance Accounting     Keshav Murugesh     Nisha Sidhwani     online statement analysis     Outsourcing BPO Project     SEEinfobiz     social media integration     wns