Creating Executive Presence Thinking on Your Feet Presented by

June 2, 2004 (Press Release) -- M211

Creating Executive Presence

Thinking on Your Feet

Presented by

Dianna Booher

2051 Hughes Road

Grapevine, TX 76051

817.868.1200

mailroom@booher.com

www.booher.com

Presented to

ASTD

2003 International Conference & Exposition

San Diego, California

May 19, 2005

Objectives

In this session, you will learn to—

? Use the four-part SEER Format® to think on your feet and build

credibility during executive meetings and classroom sessions

? Respond to difficult question types with answers that build rapport

and increase learning

? Use gestures, space, voice, and movement confidently and creatively

Creating Executive Presence: Thinking on Your Feet ASTD

Copyright ? Booher Consultants, Inc. 2

These ideas are excerpted from three books by Dianna Booher:

Communicate with Confidence! (McGraw-Hill),

E-Writing: 21st-Century Tools for Effective Communication (Simon & Schuster/PocketBooks),

and Speak with Confidence! (McGraw-Hill).

Thinking on Your Feet:

The SEER Format®

S

E

E

R

You’ve got two minutes

to defend that position.

We’re listening!

Creating Executive Presence: Thinking on Your Feet ASTD

Copyright ? Booher Consultants, Inc. 3

These ideas are excerpted from three books by Dianna Booher:

Communicate with Confidence! (McGraw-Hill),

E-Writing: 21st-Century Tools for Effective Communication (Simon & Schuster/PocketBooks),

and Speak with Confidence! (McGraw-Hill).

Handling Difficult Questions

with Authority and Poise

Hypothetical Question

Two-Option Question

Long-Winded Question

“Dumb” Question

So, when my boss

finished chewing me out,

I left the office. But then

this morning I asked Bob

Jones and he said…and

then I thought,…but that

couldn’t be the problem

because last month...

Creating Executive Presence: Thinking on Your Feet ASTD

Copyright ? Booher Consultants, Inc. 4

These ideas are excerpted from three books by Dianna Booher:

Communicate with Confidence! (McGraw-Hill),

E-Writing: 21st-Century Tools for Effective Communication (Simon & Schuster/PocketBooks),

and Speak with Confidence! (McGraw-Hill).

Hostile Question

Upstaging Question

Off-the-Record Question

Multiple Questions

Limited-Interest Question

Creating Executive Presence: Thinking on Your Feet ASTD

Copyright ? Booher Consultants, Inc. 5

These ideas are excerpted from three books by Dianna Booher:

Communicate with Confidence! (McGraw-Hill),

E-Writing: 21st-Century Tools for Effective Communication (Simon & Schuster/PocketBooks),

and Speak with Confidence! (McGraw-Hill).

Maintain Confident Composure:

Using Gestures, Space, Voice,

and Movement Creatively