The American Board of Podiatric Surgery Experiences Rapid Return on Investment

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Using eStore Advantage, ABPS now has a system that processes payments for fees and merchandise, then transfers necessary information into Great Plains without the need for human intervention.
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July 13, 2004 (Press Release) -- The Challenge:



Given the highly competitive nature of certification boards, the American Board of Podiatric Surgery (ABPS) needed a means for managing fee payments and merchandise purchases accurately and efficiently. Based in San Francisco, California, APBS is a certifying board for podiatric surgeons that boasts a reputation for quality and professionalism. Realizing that the existing accounting solution and stand-alone credit card processing system posed significant barriers to the organization’s goal of effectively serving its member base, ABPS began researching its options.



Previously, ABPS utilized Peachtree Complete Accounting and a PC-based terminal from VeriSign to manage electronic payments. A lack of integration and limited reporting capabilities were at the root of countless problems, including an inability to accurately track refunds, redundant data entry, and a lengthy reconciliation process. Seeking to transition the accounting of sales and fee revenue from a manual process, which got in the way of other, more productive tasks, to an automated process that could be handled almost entirely online, ABPS tasked Computer Resources with locating an accounting solution and integrated credit card processing solution.





The Solution:



The combination of the Microsoft® Business Solutions–Great Plains accounting solution and the fully integrated eStore Advantage suite from Nodus Technologies exceeded ABPS’ expectations. Proving to be the only solution capable of managing seamless integration between the web storefront and accounting solution, eStore Advantage offered the added value of reporting options which provide ABPS with access to business information previously unavailable.



“ABPS had extensive integration requirements,” said Shelly Bogda, Sales and Marketing Coordinator for Computer Resources. “They had multiple applications that needed connectivity with the back office Great Plains environment, including an online application process where doctors pay for exams online and a web store where certified surgeons purchase practice examinations and ABPS-branded merchandise. Nodus Technologies provided the key components necessary to expand the functionality of Great Plains to efficiently manage electronic payments and provide up-to-date sales information.”





Implementation Results:



Using eStore Advantage, the organization now has a system that captures and manages vital member data online, processes payments for fees and merchandise, then transfers necessary information into Great Plains without the need for human intervention. Prior to the implementation the organization spent a great deal of time moving information manually between disparate systems.



“Early analysis indicated a rapid return on investment but the results surpassed our initial projections dramatically,” said Perry. “This implementation enabled us to save over 20 man-hours each week by eliminating redundant data entry. In addition, we’ve reduced the time spent on reconciliation from five hours per month to less than one hour. At the end of the day we’re saving more than $30,000 annually.”


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