August 16, 2004 (Press Release) --
Ground Breaking IP Online Conference and Exposition To Be Held November 9th to the 11th
MONTVALE, NJ, August xx, 2004 – A ground breaking conference and expo — fully interactive and taking place in real-time over three days — will connect contact center professionals with developers of IP technology and industry experts in what is believed to be the first-ever virtual event of its kind for contact centers. It’s the cost-effective, travel-free trade show of the future for attendees and exhibitors.
Without leaving their offices, IP Online [www.ipcallcenterevent.com] attendees will view real-time presentations and workshops conducted by industry experts, participate in peer-networking sessions, tour a virtual exhibit hall where they can speak with leading technology vendors and receive personal product demos, download product videos, market information, press releases, white papers and more.
IP Online is the collaboration of two leading organizations in the CRM, contact center field, both recognized for quality, innovation and excellence, Vanguard Communications an independent consulting firm specializing in the design, development, and implementation of effective business solutions for customer contact, and CRMXchange, a premiere destination on the Internet for the exchange of information and ideas on customer relationship management, sales, contact center and marketing issues.
“As contact centers move to IP, it becomes critical that decision makers fully understand the technology, ROI and performance issues before they make a major investment in technology,” said Don Van Doren, founder and president of Vanguard Communications. “We’ve designed IP Online to help call center decision makers separate the reality from the claims, and help them make intelligent decisions for their businesses.”
IP Online offers two must-attend conference tracks designed to meet both the Management/Business and Technology information needs of attendees. Presentations by industry professionals will focus on IP call center architecture, IP trends, the use of VoIP in outsourcing and offshoring, the creation of an IP roadmap, and IP implementation pitfalls.
And quite unlike traditional conferences, IP Online information won’t simply go away. All IP Online sessions will be recorded and made available free to registered attendees for 30 days following the conference. Now, attendees can share critical conference information with those from their organizations not able to attend.
And with an exhibition hall, two conference tracks, pressroom, show directory, daily games and contests, product presentations, private demos, and chat rooms, attendees will find IP Online at once familiar and yet excitingly new and different.
For complete information on the conference agenda, attendee registration, and exhibitor space and marketing opportunities visit www.ipcallcenterevent.com. Or call Larry Matte at 201-505-1743.
MONTVALE, NJ, August xx, 2004 – A ground breaking conference and expo — fully interactive and taking place in real-time over three days — will connect contact center professionals with developers of IP technology and industry experts in what is believed to be the first-ever virtual event of its kind for contact centers. It’s the cost-effective, travel-free trade show of the future for attendees and exhibitors.
Without leaving their offices, IP Online [www.ipcallcenterevent.com] attendees will view real-time presentations and workshops conducted by industry experts, participate in peer-networking sessions, tour a virtual exhibit hall where they can speak with leading technology vendors and receive personal product demos, download product videos, market information, press releases, white papers and more.
IP Online is the collaboration of two leading organizations in the CRM, contact center field, both recognized for quality, innovation and excellence, Vanguard Communications an independent consulting firm specializing in the design, development, and implementation of effective business solutions for customer contact, and CRMXchange, a premiere destination on the Internet for the exchange of information and ideas on customer relationship management, sales, contact center and marketing issues.
“As contact centers move to IP, it becomes critical that decision makers fully understand the technology, ROI and performance issues before they make a major investment in technology,” said Don Van Doren, founder and president of Vanguard Communications. “We’ve designed IP Online to help call center decision makers separate the reality from the claims, and help them make intelligent decisions for their businesses.”
IP Online offers two must-attend conference tracks designed to meet both the Management/Business and Technology information needs of attendees. Presentations by industry professionals will focus on IP call center architecture, IP trends, the use of VoIP in outsourcing and offshoring, the creation of an IP roadmap, and IP implementation pitfalls.
And quite unlike traditional conferences, IP Online information won’t simply go away. All IP Online sessions will be recorded and made available free to registered attendees for 30 days following the conference. Now, attendees can share critical conference information with those from their organizations not able to attend.
And with an exhibition hall, two conference tracks, pressroom, show directory, daily games and contests, product presentations, private demos, and chat rooms, attendees will find IP Online at once familiar and yet excitingly new and different.
For complete information on the conference agenda, attendee registration, and exhibitor space and marketing opportunities visit www.ipcallcenterevent.com. Or call Larry Matte at 201-505-1743.

Fast track to what is happening in IP telephony for your contact center. Online event that connects you with vendors, industry experts, and colleagues. Presentations, workshops, networking sessions
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