Align Communications Launches Convergence Solution

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Align Communications, Inc. announced the launch of the Convergence solution - business needs discovery method to develop converged communications solutions and the requisite technology to support them
For_Immediate_Release:

February 22, 2005 (Press Release) -- Align Communications Launches Convergence Solution


FOR IMMEDIATE RELEASE:
NEW YORK, NY – February 22, 2005 – Align Communications, Inc., a global information technology (IT) solutions company, announced the launch of the Convergence solution. Align’s Convergence professionals use a business needs discovery method to develop high-value converged communications solutions and the requisite processes, procedures and technology to support them.

“In a market where it is imperative to leverage advanced technology, Align has a unique ability to provide innovative converged communication solutions,” said James Dooling, president of Align Communications. “Our Convergence Solutions are delivered by teams of experts with highly developed processes and methodologies. Working with many of the world’s top firms, we have developed highly functional, efficient communications solutions that create competitive business advantages.”

The Convergence solution naturally evolves from Align’s outstanding track record of delivering innovative and highly effective technology solutions:

Focus Areas: Contact centers; trading floors; help desks; IP and hybrid PBXs

Interoperability: Unified messaging; CTI; database and directory structures; IP appliance software

Technology Refresh: IP communications; IP telephony; Voice over IP (VoIP)

“The value Align Communications brings to a client is our ability to define business requirements and to apply the appropriate technology to meet those requirements. We understand and appreciate that the adoption of even the most appropriate technology must have effective business processes supporting it,” explained Diane Halliwell, director of contact center solutions. “The philosophy of being totally accountable from inception to delivery is at the core of all our Convergence solutions.”


ABOUT ALIGN COMMUNICATIONS, INC.

Align Communications, Inc. is a global information technology (IT) solutions company. Since 1986, Align’s professionals have used a proven Total Project ManagementSM method and the latest technologies to successfully resolve technology challenges for the world’s leading firms. Headquartered in New York, Align Communications has offices in London, Dublin, Chicago, Boston, Princeton and San Francisco.

For more information, visit www.align.com
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Publisher: Align Communications




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