MCKENZIE SCOTT SATISFACTION GUARANTEE SETS NEW STANDARD IN CAREER FIELD

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News Archive > 2005 > Oct > 31
Tom Singleton, Senior Vice President for McKenzie Scott, announced a new satisfaction guarantee that McKenzie Scott has pioneered for their clients.
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October 31, 2005 (Press Release) -- DENVER, CO - May 10, 2003 - Tom Singleton, Senior Vice President for McKenzie Scott, announced a new satisfaction guarantee that McKenzie Scott has pioneered for their clients. Each year the firm serves thousands of professionals and executives seeking new jobs. They provide a technology-based service that makes available many one-of-a-kind resources that can help people job hunt with more speed, ease, and convenience.

As part of its satisfaction guarantee, any retainers that the firm receives are completely protected. McKenzie Scott invests up to 40 hours developing a marketing plan, several resumes, and a step-by-step action plan for each person to develop suitable interviews. Then everything that they have developed is presented in private consultation that takes place over 1 to 2 days. After that, the firm strategically places their clients resumes and connects them to openings, leads, and contacts in their geographic areas of interest. At all times, each client has access to a 5-person team for support, from start to finish.

As Singleton explains, here's how the satisfaction guarantee works. "Once a client is accepted, the firm will undertake and present all of the work just mentioned. As they go through their search," Singleton said, "each client has to be fully satisfied with each stage of our work. To make sure that each client feels that McKenzie Scott's work is a good as the firm said it would be, the firm will offer a full refund if any phase of its work cannot be presented to the client's satisfaction, along with a refund for any phases of the service which have yet to be delivered.

Singleton said that McKenzie Scott is the first firm to offer consumers such a fully protected satisfaction guarantee. He hopes that other firms, including the largest firms in the outplacement industry who assist executives with their job search, will follow suit and adopt this practice across the board with their clients. McKenzie Scott is the nation's leading firm in providing technology and team resources to assist professional, managerial, and executive job seekers. Their services are described at www.mckenziescott.com.

URL: www.mckenziescott.com


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For more information:

McKenzie Scott
7979 Tufts Ave Pky
Denver, CO 80237
800-320-2865
pwhite@mcks.net

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