November 10, 2006 (Press Release) --
SupportMagic v1.12 is an On-Demand customer interaction management suite which stands out of other CIM applications.
Today’s announcement says about the capabilities and deliverables of the suite:
SupportMagic’s multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and self-service/knowledgebase technology to manage online sales and customer support in a most advanced way. Deployed on the cutting-edge technology of J2EE.SupportMagic releases with a BIG BANG!
Visit: http://www.supportmagic.com
Please send your feedback which will provide valuable information to us. We encourage you to keep sending your comments to naseer@supportmagic.com
Register for FREE.Give On-Demand a try.You will never go back.
Today’s announcement says about the capabilities and deliverables of the suite:
SupportMagic’s multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and self-service/knowledgebase technology to manage online sales and customer support in a most advanced way. Deployed on the cutting-edge technology of J2EE.SupportMagic releases with a BIG BANG!
Visit: http://www.supportmagic.com
Please send your feedback which will provide valuable information to us. We encourage you to keep sending your comments to naseer@supportmagic.com
Register for FREE.Give On-Demand a try.You will never go back.

The official SupportMagic website went live early this morning on Thursday 9th November 2006.
Benchmark your IT support with SupportMagic's Customer Interaction Management Suite.
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