A New England Retail Bank has selected The Edcomm Group to deliver Teller Training for its retail-bank training needs.
February 28, 2007 (Press Release) --
(NEW YORK, NY) - February 28, 2007
A New England Retail Bank has selected The Edcomm Group to deliver Teller Training for its retail-bank training needs. The Bank also chose to implement Edcomm’s own LMS, Learning Link® for hosting and maintenance.
Achieving Teller Excellence is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful. The program gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
Learning Link®, Edcomm’s full-featured learning management system has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group can customize any training program, log onto www.bankersacademy.com.
The Edcomm Group is a 20-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for banks, credit unions and money services businesses.
The Edcomm Group (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.
A New England Retail Bank has selected The Edcomm Group to deliver Teller Training for its retail-bank training needs. The Bank also chose to implement Edcomm’s own LMS, Learning Link® for hosting and maintenance.
Achieving Teller Excellence is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful. The program gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
Learning Link®, Edcomm’s full-featured learning management system has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group can customize any training program, log onto www.bankersacademy.com.
The Edcomm Group is a 20-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for banks, credit unions and money services businesses.
The Edcomm Group (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.
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