Although more than half of the hospitals in the US are directly or indirectly offshoring various components of healthcare services, offshore vendors can now expect more end-to-end work.
March 2, 2007 (Press Release) --
Healthcare BPO services provider Zavata India’s $80 million contract from four major hospitals in the US in November last year is likely to set a strong precedent for more contracts involving turnkey end-to-end Revenue Cycle Management (RCM) Services.
A range of services beginning from the admission to post-discharge of a patient including medical coding, billing, medical transcription, claims generation, patient follow-up, etc. are referred to as revenue cycle management. Although more than half of the hospitals in the US are directly or indirectly offshoring various components of healthcare services, offshore vendors can now expect more end-to-end work. Rising cost pressures, coupled with increasing workload are forcing healthcare institutions to explore the outsourcing / offshoring option.
Currently most of the offshore vendors focus on either the large hospitals or the physician market space. But in future, Indian vendors offering RCM services can look to tap a huge opportunity from the relatively un-addressed and large segment consisting of mid-size hospitals (
A range of services beginning from the admission to post-discharge of a patient including medical coding, billing, medical transcription, claims generation, patient follow-up, etc. are referred to as revenue cycle management. Although more than half of the hospitals in the US are directly or indirectly offshoring various components of healthcare services, offshore vendors can now expect more end-to-end work. Rising cost pressures, coupled with increasing workload are forcing healthcare institutions to explore the outsourcing / offshoring option.
Currently most of the offshore vendors focus on either the large hospitals or the physician market space. But in future, Indian vendors offering RCM services can look to tap a huge opportunity from the relatively un-addressed and large segment consisting of mid-size hospitals (
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