Chem-Dry, America's number one carpet cleaner launched their new online support center for carpet and upholstery cleaning customers.
April 19, 2007 (Press Release) --
Logan, Utah -- Chem-Dry, a division of The Home Depot (THD), now offers customers the ability to schedule carpet and upholstery cleaning appointments online.
"We wanted to create a customer experience online that was the perfect representation of our offline experience," said Ed Quinlan, marketing manager. "The functionality of the site is just as important as the style. I think we hit our target."
The carpet cleaning industry has few examples of online scheduling and information with a consumer-oriented presentation. Chem-Dry has been regarded as the leader in the industry for years for the company's innovative equipment, proprietary cleaning solutions and award-winning extraction systems. Now, the company hopes to utilize the web to educate and inform potential customers about the benefits of routine carpet cleaning. Most carpet manufacturers require professional cleanings at least every 12 months to maintain your warranty.
"Having clean carpets is an essential part of having a clean house for your family," said Quinlan. "Our experts recommend a professional carpet cleaning every 6-12 months."
The website was designed to appeal to the company's core target audience. The site empowers customers with the ability to book online jobs or prepare an estimate with the company's premier technology.
Chem-Dry partnered with Utah-based IWO Creative to develop and program the revolutionary site. Chem-Dry's more than 2,600 nationwide service providers are independently owned and operated.
To see the site or schedule a carpet cleaning appointment, visit www.ChemDry.com.
"We wanted to create a customer experience online that was the perfect representation of our offline experience," said Ed Quinlan, marketing manager. "The functionality of the site is just as important as the style. I think we hit our target."
The carpet cleaning industry has few examples of online scheduling and information with a consumer-oriented presentation. Chem-Dry has been regarded as the leader in the industry for years for the company's innovative equipment, proprietary cleaning solutions and award-winning extraction systems. Now, the company hopes to utilize the web to educate and inform potential customers about the benefits of routine carpet cleaning. Most carpet manufacturers require professional cleanings at least every 12 months to maintain your warranty.
"Having clean carpets is an essential part of having a clean house for your family," said Quinlan. "Our experts recommend a professional carpet cleaning every 6-12 months."
The website was designed to appeal to the company's core target audience. The site empowers customers with the ability to book online jobs or prepare an estimate with the company's premier technology.
Chem-Dry partnered with Utah-based IWO Creative to develop and program the revolutionary site. Chem-Dry's more than 2,600 nationwide service providers are independently owned and operated.
To see the site or schedule a carpet cleaning appointment, visit www.ChemDry.com.
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