April 22, 2007 (Press Release) --
According to a new study released by CA today, two-thirds of IT managers cited "loss of business-critical data" and "downtime of key IT systems" as the greatest risk they face in IT planning. The study also found that the proliferation of data, which must be stored in various locations and on various systems with guaranteed recovery, also represents a major challenge for many IT managers. Sixty-two percent of those surveyed expressed concerns about managing distributed data storage. About one-third of IT managers lack faith in decentralized storage of business-critical information on servers, PCs, and mobile devices.
This latest research on IT data risk management was conducted for CA by research and analysis firm Freeform Dynamics. It includes responses from 715 IT managers in Europe and the Middle East.
The study highlighted a disconnect between IT manager's awareness of risk and the action they take: While 86 percent of respondents stress that losing business data would hurt their company, 32 percent have not implemented a suitable service level agreement (SLA) strategy to mitigate the risk of data loss and set acceptable recovery time objectives.
According to Duncan Fisken, vice president, Solutions Management EMEA at CA, defining service levels is an essential element of efficient risk management. "To effectively understand and address business risk, IT managers must understand both the service-level requirements of the business and the potential operational impact that infrastructure events can have on those service levels. Managers who fail to develop this understanding won't be able to design or implement appropriate data storage, management, and recovery processes."
Fisken points out that process-spanning technologies form the basis for enterprise-wide risk management. According to the CA study, some IT managers have not yet looked into these technologies and management solutions are still used relatively infrequently. Key information management technologies like email archiving and retrieval (38 percent), workflow and document management (30 percent), and solutions for the central coordination of records management policy (30 percent) and for federated search and discovery (20 percent) are found in less than half of companies. Forty-four percent of all companies surveyed do not even use one of these management tools.
"Risk management should form the core of any strategy to manage and protect distributed data within a company," said Jon Collins of Freeform Dynamics. "There are a wide variety of parameters to consider depending on the type and location of data, so data protection can become a nightmare if it is not planned and tackled in an integrated fashion." Collins emphasizes the necessity to define efficient processes, robust rules for management and the appropriate use of mature technology in order to centrally monitor and control backups, regardless of how widely the data is dispersed across the enterprise.
In addition to helping organizations meet compliance objectives, the study indicates that recovery and information management technologies can help organizations optimize processes and cut costs, providing a strong return on investment.
CA offers a wealth of storage management solutions to minimize risk and protect data and application availability:
CA Recovery Management solution helps customers ensure protection, recoverability and uninterrupted access to critical business information by combining continuous data protection (CDP), business continuity and disaster recovery capabilities into one easy-to-manage package
CA Information Management solution helps organizations manage, control and discover all information across the enterprise regardless where it resides, to proactively comply with regulations, legislation and corporate governance.
CA Resource Management solution enables customers to simplify and securely manage data and storage assets across the entire enterprise.
This latest research on IT data risk management was conducted for CA by research and analysis firm Freeform Dynamics. It includes responses from 715 IT managers in Europe and the Middle East.
The study highlighted a disconnect between IT manager's awareness of risk and the action they take: While 86 percent of respondents stress that losing business data would hurt their company, 32 percent have not implemented a suitable service level agreement (SLA) strategy to mitigate the risk of data loss and set acceptable recovery time objectives.
According to Duncan Fisken, vice president, Solutions Management EMEA at CA, defining service levels is an essential element of efficient risk management. "To effectively understand and address business risk, IT managers must understand both the service-level requirements of the business and the potential operational impact that infrastructure events can have on those service levels. Managers who fail to develop this understanding won't be able to design or implement appropriate data storage, management, and recovery processes."
Fisken points out that process-spanning technologies form the basis for enterprise-wide risk management. According to the CA study, some IT managers have not yet looked into these technologies and management solutions are still used relatively infrequently. Key information management technologies like email archiving and retrieval (38 percent), workflow and document management (30 percent), and solutions for the central coordination of records management policy (30 percent) and for federated search and discovery (20 percent) are found in less than half of companies. Forty-four percent of all companies surveyed do not even use one of these management tools.
"Risk management should form the core of any strategy to manage and protect distributed data within a company," said Jon Collins of Freeform Dynamics. "There are a wide variety of parameters to consider depending on the type and location of data, so data protection can become a nightmare if it is not planned and tackled in an integrated fashion." Collins emphasizes the necessity to define efficient processes, robust rules for management and the appropriate use of mature technology in order to centrally monitor and control backups, regardless of how widely the data is dispersed across the enterprise.
In addition to helping organizations meet compliance objectives, the study indicates that recovery and information management technologies can help organizations optimize processes and cut costs, providing a strong return on investment.
CA offers a wealth of storage management solutions to minimize risk and protect data and application availability:
CA Recovery Management solution helps customers ensure protection, recoverability and uninterrupted access to critical business information by combining continuous data protection (CDP), business continuity and disaster recovery capabilities into one easy-to-manage package
CA Information Management solution helps organizations manage, control and discover all information across the enterprise regardless where it resides, to proactively comply with regulations, legislation and corporate governance.
CA Resource Management solution enables customers to simplify and securely manage data and storage assets across the entire enterprise.

CA Presents Results of IT Risk Management Study
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