SEI LLC issues details today of its success in reaching agreement to provide workshop diagnostic systems support to BMW.
May 10, 2007 (Press Release) --
SEI Europe Kft, a subsidiary of SEI LLC and a premier provider of managed services, is pleased to issue details today of its success in reaching agreement to provide workshop diagnostic systems support to BMW AG. SEI will provide single point of contact support of this equipment in the Americas, Asia-Pacific, Africa, and Eastern Europe, and will deliver it in 8 languages.
SEI currently has five call centre facilities in the United States, the United Kingdom and Hungary. Support for BMW AG is provided from its Debrecen, Hungary facility.
SEI has operated for over twenty years, already providing support to over 30,000 outlets, and handling almost 300,000 calls per month from its five US/UK and European desks. The Debrecen facility is being moved to new 4000m2 premises and staffing expanded to provide enhanced support to our clients.
SEI works closely with our clients delivering superior solutions to complex business challenges. Building upon decades of technical and business experience, tested methodologies, ITIL best practices, and a serious commitment to quality, SEI helps customers extract the greatest value possible from their IT resources.
SEI provides the following business solutions tailored to our clients’ particular needs:
Service Desk: Industry-leading, 24-hour customer support for hardware, software, and procedural issues.
Facilities Management: Providing supplier rationalisation and cost comparisons, contract implementation and renewals, invoice/incident matching, planned maintenance and replacement scheduling, supplier call-out and incident management.
Managed IT Services: Managed client, technical, and application services to help you balance service, spending, and satisfaction.
Business Consulting: Expert resources for business process improvement and system development, integration, and deployment.
Multilingual support: With facilities in both Debrecen, Hungary, and Letchworth, UK, SEI Europe delivers software development, system integration, and 24x7 technical support for leading multinational companies.
Additional services: Inside sales, lead generation, training, roll-out management, self-service and chat support, release management, channel management, asset management.
For more information on SEI and the specialist services we provide, please e:mail contactUK@seillc.com or call and ask for Richard Bransden on +44 1462 478830.
SEI currently has five call centre facilities in the United States, the United Kingdom and Hungary. Support for BMW AG is provided from its Debrecen, Hungary facility.
SEI has operated for over twenty years, already providing support to over 30,000 outlets, and handling almost 300,000 calls per month from its five US/UK and European desks. The Debrecen facility is being moved to new 4000m2 premises and staffing expanded to provide enhanced support to our clients.
SEI works closely with our clients delivering superior solutions to complex business challenges. Building upon decades of technical and business experience, tested methodologies, ITIL best practices, and a serious commitment to quality, SEI helps customers extract the greatest value possible from their IT resources.
SEI provides the following business solutions tailored to our clients’ particular needs:
Service Desk: Industry-leading, 24-hour customer support for hardware, software, and procedural issues.
Facilities Management: Providing supplier rationalisation and cost comparisons, contract implementation and renewals, invoice/incident matching, planned maintenance and replacement scheduling, supplier call-out and incident management.
Managed IT Services: Managed client, technical, and application services to help you balance service, spending, and satisfaction.
Business Consulting: Expert resources for business process improvement and system development, integration, and deployment.
Multilingual support: With facilities in both Debrecen, Hungary, and Letchworth, UK, SEI Europe delivers software development, system integration, and 24x7 technical support for leading multinational companies.
Additional services: Inside sales, lead generation, training, roll-out management, self-service and chat support, release management, channel management, asset management.
For more information on SEI and the specialist services we provide, please e:mail contactUK@seillc.com or call and ask for Richard Bransden on +44 1462 478830.
Email
Print
SPAM
