VoIP from anywhere solution helps small business maximise profits
May 21, 2007 (Press Release) --
May 21, 2007, Montreal, Quebec, Canada - keeping in touch with their predominately international customer base posed a costly challenge for ALCiE Integrated Solutions, a business applications software company in Montreal. Support technicians using cell phones from a variety of locations to solve customer issues resulted in substantial bills. According to Peter Nikolantonakis, VP Product Management; "We used to spend a fortune supporting customers and field reps by cell phone at all hours of the day. In the short time since we started using the Text2it callback service we have already seen over 75% savings on our communications costs. In addition, our support people love using it because it allows them to place calls from anywhere and the caller ID remains confidential, so they happily use the system from home."
"The landscape for small business has changed drastically in recent years." said Costa Nikols, VP Sales & Marketing at Text2it. "New technologies mean that smaller companies can easily have a global reach. Text2it can help maximize their ability to service their customers by removing the high cost of conducting business outside of the office. We offer companies like ALCiE the flexibility and autonomy to respond wherever they are without worrying about costs."
Text2it's callback service uses Voice over Internet Protocol (VoIP) to bridge calls over standard telephone or cell phone networks. Calls can simply be initiated by sending a text from a cell phone or by logging onto www.text2it.com. Unlike other companies offering low cost calls over the internet, Text2it provides users with a more flexible service enabling them to harness the power of VoIP from anywhere via cell phone, landline or PC without the need for a broadband connection or special phone adapters.
About ALCiE
ALCiE Integrated Solutions Inc. ("AIS") is the owner and developer of the family of ALCiE® business applications software. AIS also develops other application software, primarily on Oracle®-based technologies. In addition, AIS provides a variety of professional I.T. services, and calls upon vendor partners for complementary services. AIS's mission is to create and implement reliable, easy-to-use and cost-effective solutions to meet the business requirements of small and medium-sized enterprises. Additional information on ALCiE solutions is available at www.alcie.com.
About Text2it
Text2it is a privately owned Canadian company with offices in Montreal and Toronto. Text2it leverages Voice over IP to offer consumer and business customers flexible, cost effective options for their personal and professional communication needs. Services have a global reach, allowing anyone anywhere to enjoy the benefits of Text2it. More information is available at http://www.text2it.com
"The landscape for small business has changed drastically in recent years." said Costa Nikols, VP Sales & Marketing at Text2it. "New technologies mean that smaller companies can easily have a global reach. Text2it can help maximize their ability to service their customers by removing the high cost of conducting business outside of the office. We offer companies like ALCiE the flexibility and autonomy to respond wherever they are without worrying about costs."
Text2it's callback service uses Voice over Internet Protocol (VoIP) to bridge calls over standard telephone or cell phone networks. Calls can simply be initiated by sending a text from a cell phone or by logging onto www.text2it.com. Unlike other companies offering low cost calls over the internet, Text2it provides users with a more flexible service enabling them to harness the power of VoIP from anywhere via cell phone, landline or PC without the need for a broadband connection or special phone adapters.
About ALCiE
ALCiE Integrated Solutions Inc. ("AIS") is the owner and developer of the family of ALCiE® business applications software. AIS also develops other application software, primarily on Oracle®-based technologies. In addition, AIS provides a variety of professional I.T. services, and calls upon vendor partners for complementary services. AIS's mission is to create and implement reliable, easy-to-use and cost-effective solutions to meet the business requirements of small and medium-sized enterprises. Additional information on ALCiE solutions is available at www.alcie.com.
About Text2it
Text2it is a privately owned Canadian company with offices in Montreal and Toronto. Text2it leverages Voice over IP to offer consumer and business customers flexible, cost effective options for their personal and professional communication needs. Services have a global reach, allowing anyone anywhere to enjoy the benefits of Text2it. More information is available at http://www.text2it.com
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