Live Assist Program Now Offered to Users of Smart TS XL
July 11, 2007 (Press Release) --
A new “Live Assist” program is now offered to the users of Smart TS XL (STSXL) by IN-COM Data Systems.
What is “Live Assist”? It is a near real time assistance program provided by the IN-COM technical staff for search queries resulting in zero (0) results due to syntax errors or misuse.
How does it work? The new release of Smart TS XL provides an automatic notification of any search result with zero (0) hits. IN-COM’s technical staff analyzes the search query, and within minutes, sends back an alternate query that may retrieve the information being sought.
Shlomo Friman, CEO and founder of IN-COM Data Systems, remarked, “Helping users locate what they want when they want it is of great value to our clients.” The users of the STSXL search tool find the new program extremely helpful.
The Live Assist program is offered free of charge during the 30-day pilot. Call IN-COM Data Systems today to see if your company qualifies for a free, fully operational pilot installation.
About IN-COM Data Systems:
IN-COM Data Systems offers Global 2000 companies a giant leap forward in technology for scoping, impact analysis and knowledge transfer throughout their IT enterprise. Based in Dallas, Texas since 1997, this privately owned company has been saving companies millions of dollars annually through an innovative blend of technology and business acumen. For additional information visit: www.in-com.com or call IN-COM at 214-774-2284. IN-COM is currently offering a free 30-day pilot of their mainframe/AS400 search tool, SMART (TS) XL.
What is “Live Assist”? It is a near real time assistance program provided by the IN-COM technical staff for search queries resulting in zero (0) results due to syntax errors or misuse.
How does it work? The new release of Smart TS XL provides an automatic notification of any search result with zero (0) hits. IN-COM’s technical staff analyzes the search query, and within minutes, sends back an alternate query that may retrieve the information being sought.
Shlomo Friman, CEO and founder of IN-COM Data Systems, remarked, “Helping users locate what they want when they want it is of great value to our clients.” The users of the STSXL search tool find the new program extremely helpful.
The Live Assist program is offered free of charge during the 30-day pilot. Call IN-COM Data Systems today to see if your company qualifies for a free, fully operational pilot installation.
About IN-COM Data Systems:
IN-COM Data Systems offers Global 2000 companies a giant leap forward in technology for scoping, impact analysis and knowledge transfer throughout their IT enterprise. Based in Dallas, Texas since 1997, this privately owned company has been saving companies millions of dollars annually through an innovative blend of technology and business acumen. For additional information visit: www.in-com.com or call IN-COM at 214-774-2284. IN-COM is currently offering a free 30-day pilot of their mainframe/AS400 search tool, SMART (TS) XL.
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