New website offers Deaf and Hard of Hearing consumers an opportunity to rate and review video relay service providers
July 15, 2007 (Press Release) --
Washington, District of Columbia - July 9, 2007 - VRSReview.com editor Mr. Daryl Crouse, recently announced the launch of a unique, and informative website for Deaf and Hard of Hearing consumers who use video relay (VRS) to access the telephone. The ratings and review website (www.vrsreview.com) was launched recently is slated to become a leading provider of consumer survey—based information about video relay telecommunications service.
VRS is a form of Telecommunications Relay Service (TRS) that enables persons with hearing disabilities who use American Sign Language (ASL) to communicate with voice telephone users through video equipment, rather than through typed text. Video equipment links the hard-of-hearing VRS user with a TRS operator - called a "communications assistant" (CA) - so that the VRS user and the CA can see and communicate with each other using ASL in signed conversation. Because VRS enables the hard-of-hearing customer to communicate in ASL, their native language, VRS is becoming an enormously popular form of TRS.
VRSReview’s™ unique approach asks consumers to rate their experience with a provider. VRSReview™ format allows people to search for and find the best video relay provider to meet their individual needs based on a variety of criteria.
Speaking on the first day of launch Mr. Crouse had this to say: “Our unique approach asks consumers to rate their experience with a VRS provider and our format allows people to search for and find the best video relay provider to meet their individual needs based on a variety of criteria. I have been involved in the VRS industry for a long time now, and founded Snap!VRS, consumers have always told me they want real opinions from real people, not corporate hype. So I sat down with friends and colleagues to come up with a rating and review site specifically for video relay. We are committed to delivering consumers relevant information they can use to make smart decisions that enhance their personal and professional lives."
With so many VRS providers offering different services and spending massive amounts of dollars on advertising, it has become increasingly difficult for consumers to get the complete picture about quality of service, speed of answer and features. VRSReview.com has launched a user friendly, consumer content focused site, hoping to simplify the telecommunications experience of consumers. The site includes a 5 star rating on the mandated features that every VRS provider must meet, including speed of answer, flexibility of calling, technical support, and confidentiality.
The website proposes to be a single destination for Deaf and Hard of Hearing consumers looking for information on all the video relay service providers available. When asked about the future features that will be offered Mr. Crouse added “The idea of a single destination should not be restricted to a web site that deals with just the opinions of video relay providers. Our website has been created
VRS is a form of Telecommunications Relay Service (TRS) that enables persons with hearing disabilities who use American Sign Language (ASL) to communicate with voice telephone users through video equipment, rather than through typed text. Video equipment links the hard-of-hearing VRS user with a TRS operator - called a "communications assistant" (CA) - so that the VRS user and the CA can see and communicate with each other using ASL in signed conversation. Because VRS enables the hard-of-hearing customer to communicate in ASL, their native language, VRS is becoming an enormously popular form of TRS.
VRSReview’s™ unique approach asks consumers to rate their experience with a provider. VRSReview™ format allows people to search for and find the best video relay provider to meet their individual needs based on a variety of criteria.
Speaking on the first day of launch Mr. Crouse had this to say: “Our unique approach asks consumers to rate their experience with a VRS provider and our format allows people to search for and find the best video relay provider to meet their individual needs based on a variety of criteria. I have been involved in the VRS industry for a long time now, and founded Snap!VRS, consumers have always told me they want real opinions from real people, not corporate hype. So I sat down with friends and colleagues to come up with a rating and review site specifically for video relay. We are committed to delivering consumers relevant information they can use to make smart decisions that enhance their personal and professional lives."
With so many VRS providers offering different services and spending massive amounts of dollars on advertising, it has become increasingly difficult for consumers to get the complete picture about quality of service, speed of answer and features. VRSReview.com has launched a user friendly, consumer content focused site, hoping to simplify the telecommunications experience of consumers. The site includes a 5 star rating on the mandated features that every VRS provider must meet, including speed of answer, flexibility of calling, technical support, and confidentiality.
The website proposes to be a single destination for Deaf and Hard of Hearing consumers looking for information on all the video relay service providers available. When asked about the future features that will be offered Mr. Crouse added “The idea of a single destination should not be restricted to a web site that deals with just the opinions of video relay providers. Our website has been created
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