The company will meet visitors at stand n. 58 and will host a round table on Customer Relationship Management
Italy, Italian Republic (Press Release) September 20, 2007 --
Mastercom (www.mastercom.it), an Italian Company specialized in CRM and Contact Center consultancy, solutions and services, debuts at VON Europe Autumn 2007, the event that on September 26 and 27 will transform Rome in the capital of VoIP communication and IP based technologies.
Mastercom will meet visitors in the Expo Area of Marriot Park Hotel (Via Colonnello Tommaso Masala 54, Rome) at stand n. 58, to present VoIP applications of in CRM projects while explainig the advantages and effects on business processes and corporate infrastructures.
On September 27, at 12.45 p.m., Alessio Cattaneo, Business Development Manager of Mastercom, will attend the round table on the changes in customer relationship management in the era of web 2.0 that ends the special session dedicated to Customer Operation & IP, Contact Center and CRM.
Access to the Expo (9 am - 6 pm) and to the conference tracks in Italian on 26 & 27 September are free. Registration on www.vonitaly.com .
Companies that wish to meet Mastercom may also set an appointment by sending a message to von2007@mastercom.it.
MASTERCOM - Company Profile
Founded in 1999 and located in Milan and Rome, Mastercom is an Italian company that provides customers with consultancy, services and technology solutions aimed to achieve high performances in customer service activities and to improve business processes.
The strong competence in business strategy, customer management and IT applications results in added-value CRM projects that enable companies to manage at best all the relations with their clients making them profitable.
Mastercom’s business services and solutions include a full range of consultancy, solutions and activities focused on Contact Management. With a comprehensive set of standalone solutions (IP contact center, trouble ticketing, business analytics, explore) or integrated in the CRM platform (SAC), Mastercom allows companies to manage all the channels and occasions of contact with their customers, to establish a profitable long-term relationship with them and to turn contacts into business.
In 2007 Mastercom has become the Italian partner of AdTrack Corporation of Cedar Rapids (Iowa, USA) for telemarketing services to be realized in Italy for its customers.
Media Relations
Paola Negrin
Tel. +39 02 39942.804
comunicazione@mastercom.it
www.mastercom.it
Mastercom will meet visitors in the Expo Area of Marriot Park Hotel (Via Colonnello Tommaso Masala 54, Rome) at stand n. 58, to present VoIP applications of in CRM projects while explainig the advantages and effects on business processes and corporate infrastructures.
On September 27, at 12.45 p.m., Alessio Cattaneo, Business Development Manager of Mastercom, will attend the round table on the changes in customer relationship management in the era of web 2.0 that ends the special session dedicated to Customer Operation & IP, Contact Center and CRM.
Access to the Expo (9 am - 6 pm) and to the conference tracks in Italian on 26 & 27 September are free. Registration on www.vonitaly.com .
Companies that wish to meet Mastercom may also set an appointment by sending a message to von2007@mastercom.it.
MASTERCOM - Company Profile
Founded in 1999 and located in Milan and Rome, Mastercom is an Italian company that provides customers with consultancy, services and technology solutions aimed to achieve high performances in customer service activities and to improve business processes.
The strong competence in business strategy, customer management and IT applications results in added-value CRM projects that enable companies to manage at best all the relations with their clients making them profitable.
Mastercom’s business services and solutions include a full range of consultancy, solutions and activities focused on Contact Management. With a comprehensive set of standalone solutions (IP contact center, trouble ticketing, business analytics, explore) or integrated in the CRM platform (SAC), Mastercom allows companies to manage all the channels and occasions of contact with their customers, to establish a profitable long-term relationship with them and to turn contacts into business.
In 2007 Mastercom has become the Italian partner of AdTrack Corporation of Cedar Rapids (Iowa, USA) for telemarketing services to be realized in Italy for its customers.
Media Relations
Paola Negrin
Tel. +39 02 39942.804
comunicazione@mastercom.it
www.mastercom.it
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