United States of America (Press Release) October 11, 2007 --
About 35% of corporate libraries participate in a knowledge management program, according
to Corporate Library Benchmarks, 2007 Edition (ISBN 1-57440-084-3), just released by
Primary Research Group Inc. The benchmarking report is based on data from 48 major
corporate and other business libraries of organizations with mean revenues of approximately
$3.6 billion. Just a few of its findings are that:
• The median number of daily patron visitors to the physical location of the library was only 13.5
• The ratio of librarians to other service personnel was almost 2:1.
• Only one library in the sample outsourced research functions to researchers or
librarians based in developing countries such as India, Russia or China.
• Overall, more libraries lost FTE positions over the past two years than gained FTE
positions. More than 30% of the libraries in the sample lost full time equivalent
positions over the past three years, while 11.63% gained positions.
• In 2006, the libraries in the sample estimated that their budgets had increased a mean of 7.38%, and a median of 5%.
• Close to 40% of the libraries in the sample believed that the library accounted for 80%
or more of company spending on electronic information typically associated with the
library, such as spending on journals, databases, newsletters, e-books and directories.
• 62.16% of the libraries in the sample keep a written log of the reference questions received from library patrons.
• Competitor profiling was of dramatic importance to the librarians in the sample. It
was a primary theme more in more than 15% of research assignments for about 53% of
organizations in the sample, and it was a primary theme in more than 30% of
• assignments for more than 29% of survey participants. Competitor profiling was
particularly important in heavy industry and finance.
• The librarians in the sample spent a mean of 3.47 hours per week reading blogs or
listservs.
The report is available for $189.00 in either a PDF or print format, and institutional
site licenses are available for an additional fee. For more information contact James
Moses at 212-736-2316 or view our website at http://www.primaryresearch.com.
Corporate Library Benchmarks, 2007 Edition
to Corporate Library Benchmarks, 2007 Edition (ISBN 1-57440-084-3), just released by
Primary Research Group Inc. The benchmarking report is based on data from 48 major
corporate and other business libraries of organizations with mean revenues of approximately
$3.6 billion. Just a few of its findings are that:
• The median number of daily patron visitors to the physical location of the library was only 13.5
• The ratio of librarians to other service personnel was almost 2:1.
• Only one library in the sample outsourced research functions to researchers or
librarians based in developing countries such as India, Russia or China.
• Overall, more libraries lost FTE positions over the past two years than gained FTE
positions. More than 30% of the libraries in the sample lost full time equivalent
positions over the past three years, while 11.63% gained positions.
• In 2006, the libraries in the sample estimated that their budgets had increased a mean of 7.38%, and a median of 5%.
• Close to 40% of the libraries in the sample believed that the library accounted for 80%
or more of company spending on electronic information typically associated with the
library, such as spending on journals, databases, newsletters, e-books and directories.
• 62.16% of the libraries in the sample keep a written log of the reference questions received from library patrons.
• Competitor profiling was of dramatic importance to the librarians in the sample. It
was a primary theme more in more than 15% of research assignments for about 53% of
organizations in the sample, and it was a primary theme in more than 30% of
• assignments for more than 29% of survey participants. Competitor profiling was
particularly important in heavy industry and finance.
• The librarians in the sample spent a mean of 3.47 hours per week reading blogs or
listservs.
The report is available for $189.00 in either a PDF or print format, and institutional
site licenses are available for an additional fee. For more information contact James
Moses at 212-736-2316 or view our website at http://www.primaryresearch.com.
Corporate Library Benchmarks, 2007 Edition

Corporate Library Benchmarks, 2007 Edition Benchmarking Studies, College Benchmarks, Library Benchmarks
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