United States of America (Press Release) March 17, 2008 --
Seattle, WA, March 17, 2008 – Concord today announces the immediate availability of two new Enhancements to its award winning internet fax services. Designed to make it easier and faster for large Enterprise Customers and Resellers of custom branded services to deploy new users, the web based Concord Account Administration Center now supports the bulk upload of users. This enables administrators to upload and provision for service entire departments or even companies with a few mouse clicks. The other enhancements are to Concord’s Provisioning Web Services API, allowing integrators to query the Concord system for available Fax Numbers and then assign them to a new programmatically created account.
“We are proud to have one of the most responsive customer service teams in the industry,” said Christopher Moore, CEO and President of Concord Technologies. “But especially our larger clients often prefer to self manage all their users and we are excited to provide them with all the tools needed to efficiently do so.”
“An emerging enterprise trend is to combine Software with Services,” said Jon Arnold of J Arnold & Associates, a leading VoIP industry analyst in Toronto. “Concord’s provisioning web services are a good example of how businesses can integrate communications infrastructure that is available through the internet into their own IT environment and applications.”
The new Account Administration features are available to all customers of Concord’s Business Fax Suite by logging into their account at https://accounts.concordfax.com. More information about Concord’s provisioning web services and other development tools is available from Concord directly at 305 947 2224 or through any Concord Channel Partner.
About Concord:
Concord is an industry leading fax service provider focused on fax integrations for the Enterprise and Mid-Market. Its award winning fax services have been evolving since 1996 and have been designed to be setting standards in ease of use and reliability. Concord’s services enable businesses to integrate faxes into all their business processes without the need for fax software or telephone lines while experiencing virtually unlimited capacity and unparalleled uptime. Headquartered in Seattle, WA, Concord operates locations in Chicago, IL; Miami, Florida, Toronto, Canada and Kuala Lumpur, Malaysia
“We are proud to have one of the most responsive customer service teams in the industry,” said Christopher Moore, CEO and President of Concord Technologies. “But especially our larger clients often prefer to self manage all their users and we are excited to provide them with all the tools needed to efficiently do so.”
“An emerging enterprise trend is to combine Software with Services,” said Jon Arnold of J Arnold & Associates, a leading VoIP industry analyst in Toronto. “Concord’s provisioning web services are a good example of how businesses can integrate communications infrastructure that is available through the internet into their own IT environment and applications.”
The new Account Administration features are available to all customers of Concord’s Business Fax Suite by logging into their account at https://accounts.concordfax.com. More information about Concord’s provisioning web services and other development tools is available from Concord directly at 305 947 2224 or through any Concord Channel Partner.
About Concord:
Concord is an industry leading fax service provider focused on fax integrations for the Enterprise and Mid-Market. Its award winning fax services have been evolving since 1996 and have been designed to be setting standards in ease of use and reliability. Concord’s services enable businesses to integrate faxes into all their business processes without the need for fax software or telephone lines while experiencing virtually unlimited capacity and unparalleled uptime. Headquartered in Seattle, WA, Concord operates locations in Chicago, IL; Miami, Florida, Toronto, Canada and Kuala Lumpur, Malaysia

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