New automated online Mystery Shopping program for small businesses that allows for Mystery Shops to be completed at a low cost, while helping to improve productivity and customer service.
Canada (Press Release) June 2, 2008 --
Toronto, ON – June 2, 2008 – Sensors Quality Management (SQM) announced today the launch of an innovative, automated Mystery Shopping program for small and medium-sized businesses in North America called MyShop by SQM. The unique program allows small business owners to integrate Mystery Shopping into their corporate strategy and tailor it to their own specific needs and wants. It will allow businesses in various industries to improve their customer service and overall productivity.
The MyShop program provides small businesses with access to a sophisticated market research service that was previously only accessible to larger companies due to the costs involved. This new, online system allows for Mystery Shops to be completed at a low cost, while facilitating improvement of the customer service experience that their business offers.
Results from the Mystery Shops provide qualified feedback with valuable insight, and offers an efficient way to monitor and improve a company's efficiency, and profitability.
Use of Mystery Shopping programs in the service sector is considered by many companies to be fundamental to their business operations. Large organizations look to outsource these services to market research companies such as SQM to ensure unbiased results. Now, these services are made available to small businesses that are interested in executing a more dynamic business strategy.
Sensors Quality Management Inc. (SQM) is a Toronto based supplier of Quality / Service Assurance and Market Research, services. Although the main focus of the business is Mystery Shopping Programs, SQM offers its world-wide clientele a variety of other services, including: field merchandising, online comment cards, internal audit software, and integrated customer feedback programs.
For additional information, please contact:
Mr. David Lipton
Sensors Quality Management Inc.
895 Don Mills Road
Suite 400, Tower 2
Toronto, ON M3C 1W3
Phone: 416-444-4491
Fax: 416-444-2422
The MyShop program provides small businesses with access to a sophisticated market research service that was previously only accessible to larger companies due to the costs involved. This new, online system allows for Mystery Shops to be completed at a low cost, while facilitating improvement of the customer service experience that their business offers.
Results from the Mystery Shops provide qualified feedback with valuable insight, and offers an efficient way to monitor and improve a company's efficiency, and profitability.
Use of Mystery Shopping programs in the service sector is considered by many companies to be fundamental to their business operations. Large organizations look to outsource these services to market research companies such as SQM to ensure unbiased results. Now, these services are made available to small businesses that are interested in executing a more dynamic business strategy.
Sensors Quality Management Inc. (SQM) is a Toronto based supplier of Quality / Service Assurance and Market Research, services. Although the main focus of the business is Mystery Shopping Programs, SQM offers its world-wide clientele a variety of other services, including: field merchandising, online comment cards, internal audit software, and integrated customer feedback programs.
For additional information, please contact:
Mr. David Lipton
Sensors Quality Management Inc.
895 Don Mills Road
Suite 400, Tower 2
Toronto, ON M3C 1W3
Phone: 416-444-4491
Fax: 416-444-2422
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