USA Express Moving Reaches Out to Customers Around the Country

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) August 27, 2008 -- USA Express Moving , one of the top moving companies in the United States, is reaching out to all of its customers with a new customer satisfaction program. USA Express Moving is already well-known as a company that can get the job done -- whether that means moving a room's worth of furniture a few blocks or relocating an entire office to a new state -- but now they'd like to be known as a company that gets the job done right, the first time.

USA Express Moving has a long history as a company that offers the same dedication you'd expect from a small company, with a wide array of services that's the envy of national companies. USA Express Moving has resolved to round out their offering by creating a customer service plan that's the envy of the industry.

According to USA Express Moving president Yuval Rosenzweig, "This is a chance to find out what we can do better, from the people who know best: our customers. We're excited by the cahnce to bring USA Exress Moving to the next level by learning what people really want from a moving company, and what we can do to serve them."

"It's always a challenge," Rosenzweig continued "To put your most cherished possessions in the hands of someone else. We'd like to think that you're in good hands with USA Express Moving. We're truly committed to a great moving experience: we only work with people who know about and care about the business, and unlike other moving companies we don't contract out the process to third parties. We want to be able to commit to getting your furniture and other belongings to where they need to be, and that means knowing who will load them, who will drive the trucks, who will track their progress, and who will be responsible for keeping you up-to-date."

"In the end, this is about more than being the best moving company. It's about going beyond what a typical moving company can do. USA Express Moving is capable of that, and we want our customers to know it."

The company's plans include faster response times to complaints, more thorough monitoring of the entire moving process -- from the initial assessment and bid to the final delivery of the goods -- and easy customer access to informed company representatives. As Rosenzweig explained, "Many of the problems in the moving industry don't stem from bad service. They come from miscommunication. I like to say that the difference between a happy customer and an unhappy one is usually an answered phone call -- we want customers to know that at USA Express Moving we're looking out for them, and that if something goes wrong they'll be the first to know and we'll be able to fix it."

While USA Express Moving has grown from a smaller operator to a significant presence in the industry, they've maintained their high standards for knowing their customers and doing what it takes to satisfy them. USA Express Moving has always recognized that the most important time to be there for their customers.

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