Qbitonline.com sets new customer service standard, 30 days return to lifetime

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) July 24, 2009 -- Taipei, Taiwan - July 24, 2009 - Qbitonline.com, an online retailer based in Taiwan, blows away the usual retail industry standard of 30 days return policy to lifetime, ushering a new era of customer service and possibly changing the way we buy.

Many are familiar with the usual retailing standard of the 30 days return policy. Buyers get 30 days to try the product that they have purchased and return it for cash back within the time constraint if they find the product not to their liking. With the Qbitonline's lifetime money back guarantee, now buyers can buy new products and return it for cash with no time limit, whenever the need for cash arises. "We want our customers around the world to change the buy and hoard habit, to buy and return," said co-founder, Henry Chang, "This way, customers can still enjoy new products, still maintain a standard of living and free up some cash when they really need it, especially in these difficult times."

While the cash back value will vary according to the condition of the returned item, Henry said the response from shoppers has been positive. "Many of our customers say they just try out new products, show it off to their friends or even using us as a rental, buying items for vacations or business trips and then return it!" Most retailers would probably disapprove of this, but Qbitonline.com actually encourages it. "We are hoping this will change the habit of buying and hoarding and make them realize their purchases will always have value at Qbitonline.com I hope this makes life easier for our customers worldwide, especially during this global economic downturn," he added.